Hula Crew Team: Front/Back of House

@Tiki Bagel

We are seeking a dedicated Team Members to join our Hula Crew! The ideal candidate will have experience in restaurant operations and possess strong leadership skills to oversee daily activities efficiently. We are a rapidly growing brand with opportunities for growth!

*Responsibilities*

- Ensure excellent customer service and satisfaction

- Oversee kitchen and dining area operations

- Handle cash register and POS systems

- Maintain cleanliness and organization in the restaurant

*Experience*

- Previous experience in a restaurant or hospitality setting required

- Knowledge of kitchen operations or barista is a plus

- Familiarity with inventory control procedures

- Strong self- management skills

- Ability to multitask and work efficiently in a fast-paced environment

-Must be able to work and have fun at the same time!

Job Type: Part-time

Pay: $10.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Shift:

• Day shift
• Morning shift

Application Question(s):

• A guest leaves a very positive, detailed online review about their experience at your hotel.

What would you do?
A. Reply publicly thanking the customer and mention an upcoming promotion
B. Reply and publicly offer a discount for a future stay
C. Create a broadly applicable thank you message that you can send to all positive reviewers
D. No response is required; focus on responding to any negative feedback

• Which practices are critical to ensuring food safety in a restaurant kitchen? Select all that apply.

A. Regularly calibrating the thermometers used to check food temperatures
B. Implementing a first-in, first-out system for all food items in storage
C. Regularly retraining kitchen staff on cross-contamination prevention
D. Allowing cooked foods to cool at room temperature before refrigeration to minimize temperature shock
E. Issuing reusable gloves for food handlers to wear at all times

• One of your new employees often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving.

What would you do?
A. Have her role-play angry customer scenarios with a senior employee
B. Ask a senior employee to watch her performance and give her feedback
C. Instruct her to transfer angry customers to more experienced employees
D. Suggest that she review the training manual more thoroughly
E. Closely monitor her performance and intervene to take calls when needed

Experience:

• Restaurant: 3 years (Required)
• Food preparation: 1 year (Required)

Work Location: In person