Human Resource Coordinator

SUMMARY:

Montage Medical Group (MMG), part of the Montage Health system, is a leading healthcare provider and licensed community clinic. At MMG, we are dedicated to delivering compassionate, high-quality care to our diverse patient population. With a team of approximately 400 staff members, including 120 physicians and advanced practice providers, we are committed to supporting the health and well-being of our community. This position offers the opportunity to work alongside a team of dedicated healthcare professionals, where patient care, innovation, and continuous improvement are central to everything we do.

The Human Resources Coordinator will provide administrative support to one or more human resources functions, including talent acquisition, benefits, training, leave of absences, personnel/employee documentation, compliance with federal and state employment laws and regulations. This position requires strong communication skills, and the ability to handle confidential information with discretion. Proactive problem solver, focused on fostering a positive work environment while ensuring compliance with all relevant laws and company policies. Reports to the Manager, HR & Training.

The Human Resources Coordinator must be able to perform the duties described within as well as to meet the company’s qualifications regarding education, experience, patient service, attitude, language skills, meet physical requirements, possess mathematical and computer skills.

This is a full time in office position. Not remote work is available.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following and other duties may be assigned:

• HR Administration:Maintainaccurateand up-to-date employee records in the HRIS system, track employee leaves of absence,tracksemployeeaccommodationsand manage HR documentation.
• Maintains the integrity and confidentiality of human resource files and records.
• Performsperiodic audits and records to ensure that all required documents are collected and filed appropriately.As directed byManager.
• Provides clerical support to the HR department.
• Conducts orassistswith new hire orientation and onboarding.
• Benefits Administration:Assistsin employee benefits programs, including health insurance, retirement plans, and wellness initiatives.May serve as a point of contact for employee questionsregardingbenefits.
• Assistswith planning and execution ofspecial eventssuch as benefits enrollment, meetings, and employee recognition events
• Acts as a liaison between the organization and external benefits providers and vendors.
• HR Compliance: Ensure compliance with federal, state, and local labor laws, including regulations related to wages, benefits, safety, and workplace conditions.Maintainaccuraterecords andassistwith audits asrequired.
• Reporting & Analytics:Generate reports related to HR metrics, turnover, and other key performance indicators to support data-driven decision-making.As directed byManager.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

MONTAGE VALUES:

Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinating care across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education:
• Required: High school diploma or general education degree (“GED”)
• Preferred: Bachelor’s degree
• Experience:
• 1-3 years of experience in HR or related administrative roles.
• Knowledge/Skills:
• Solid understanding of California labor laws, including meal and rest break regulations, California Sick Leave, wage and hour laws, and other state-specific employment regulations.
• Familiarity with HR software and systems (HRIS, timekeeping systems, etc.).
• Proficient in Microsoft Office Suitei.e.Outlook, Word, Power Point and Excel
• Excellent communication and interpersonal skills
• Excellent written and verbal communication skills
• Legible handwriting and ability to accurately record information, using proper grammar and spelling
• Strong organizational time and management skills, with the ability to prioritize tasks and manage multiple projects
• Detail-oriented with a focus on accuracy
• Abilities:
• The ability to quickly learn the organization’s HR management system
• Create an atmosphere that reflects the mission, vision and values of the organization
• Handle confidential information with discretion.
• Empathy and emotional intelligence to handle sensitive situations effectively
• Ability to read andcomprehendwritten documentation
• Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
• Ability to adjust to changing priorities, workloads, or conditions with a positive attitude
• Willingness to learn new skills or adjust to evolving technologies or methods
• Demonstrating honesty, transparency, and fairness in professional interactions
• Ability to work effectively with colleagues from diverse backgrounds and with different skill sets
• Ability to interact with people fromdifferent culturalbackgrounds effectively
• A strong senseof responsibility and accountability for one’s work
• Work independently and as part of a team
• Attention to detail and a proactive approach to problem-solving
• Strong interpersonal skills with the ability to interact with employees at all levels
• Function effectively in a fluid, dynamic, and rapidly changing environment
• Ability to apply common sense understanding to carry out instructionsfurnishedin written, oral, or diagram form
• Ability toeffectively and efficiently use a computer and related business and medical software
• Certification/Licenses/Registrations:
• The employee maybe requiredto have a valid California driver’s license and proof of minimum insurance levels. This position may berequiredto visit other clinics in a region

PATIENT SERVICE, ATTITUDE AND LANGUAGE SKILLS

Must have superior patient service attitude and skills. One of Montage Medical Group’s core values is we are a “Patient-Centered” practice. High patient satisfaction and whole-person care are of critical importance, and all employees must strive to achieve 100% patient satisfaction and quality outcomes for all patients. All communications to co-workers, patients and vendors must be courteous (e.g., “Mr. Smith, the Medical Assistant will show you to one of the exam rooms now.”).

APPEARANCE

The employee performing this position is expected to be neat and professional in terms of appearance regarding clothing, hair, make-up and personal hygiene.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts (medical and office equipment), risk of working with bloodborne pathogens, and risk of radiation (from x-ray units or office equipment such as computer monitors). The noise level in the work environment is usually moderate. A medical group can be a stressful and high-pressure environment. Individuals must enjoy working in such environments and be willing to adapt the pace of their work and output to the patient volumes and tasks of a medical facility.

EQUAL EMPLOYMENT OPPORTUNITY

Montage Medical Group is an equal opportunity employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the basis of race, color, national origin, sex, gender identity, sexual orientation, disability, age, religion, veteran status, or any other characteristic protected by law. All employment decisions, including hiring, promotion, and compensation, are based on qualifications, merit, and business need. We encourage individuals from all backgrounds to apply and join our team.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.