Human Resource Generalist

Department: Human Resources
Reports To: Director of Human Resources

Job Summary

Are you passionate about providing exceptional HR support to a diverse workforce? Do you thrive in a fast-paced environment where no two days are the same? Are you bilingual in English and Spanish? We are seeking a highly motivated and dedicated Human Resource Generalist to join our dynamic team.

In this role, you will play a key part in supporting a smooth and effective HR operation. You will serve as a primary resource for employees and managers on matters related to benefits, onboarding, recruiting, training, compliance, and employee relations. This is a unique opportunity to make a meaningful impact on our organization and contribute to a positive employee experience.

Duties and Responsibilities

Employee Benefits

• Serve as the primary point of contact for all employee benefits inquiries, including health insurance, retirement plans, leave programs, and voluntary benefits.

• Provide accurate information, assist employees with benefits-related issues, and support annual open enrollment.

• Reconcile monthly benefit invoices and ensure data accuracy.

Onboarding and Recruiting

• Manage the full onboarding process for new hires, including orientations, training coordination, and ensuring a smooth transition into the organization.

• Partner with hiring managers to support recruitment efforts, including sourcing, screening, and interviewing candidates.

• Assist with job postings, scheduling, and ensuring a professional and consistent candidate experience.

Training and Development

• Partner with department leaders and the Education Department to identify training needs and support the creation and enhancement of effective learning programs.

• Coordinate and administer training sessions on topics such as compliance, diversity and inclusion, and job-specific skills.

• Track and maintain training records for compliance and continuous improvement.

Compliance and Policy Administration

• Stay current on labor laws, regulations, and HR best practices to ensure organizational compliance.

• Develop, update, and communicate HR policies and procedures aligned with legal requirements and company goals.

• Oversee compliance activities, including EEO-1 & 2 reporting, Workers’ Compensation administration, OSHA 300 log maintenance, FMLA, ADA, ACA, CDL monitoring, and personnel records management.

Employee Relations

• Serve as a trusted resource for employees, providing guidance on HR policies, performance concerns, conflict resolution, and general workplace issues.

• Conduct employee relations investigations and recommend appropriate resolutions to maintain a positive and respectful workplace environment.

• Support leadership in fostering a culture of engagement, transparency, and accountability.

Payroll Support

• Serve as a secondary resource for bi-weekly payroll processing.

• Enter and verify payroll-related data in the HRIS system with a high degree of accuracy and confidentiality.

• Assist with audits and ensure compliance with payroll policies and procedures.

Knowledge, Skills, and Abilities

• Bilingual in English and Spanish—fluent in both written and verbal communication.

• Strong interpersonal and communication skills with the ability to deliver excellent customer service and interact effectively with individuals from diverse backgrounds.

• Ability to handle confidential information with discretion and integrity.

• Excellent problem-solving and decision-making abilities.

• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.

• Proficient in computer use, including data entry, document management, and digital communication tools.

• Proficiency in Microsoft Office required; advanced skills preferred.

• Familiarity with general office equipment (fax, copier, telephone, etc.).

• Ability to work a full-time schedule with occasional evenings and weekends as needed.

Credentials and Experience

• Bilingual (English/Spanish) — fully fluent in both verbal and written communication.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• HR certification (SHRM-CP, PHR) preferred.

• Minimum of 2 years of experience as an HR Generalist or in a related HR role.

• Experience with ADP Workforce Now preferred.

Benefits

We offer medical, dental, and vision insurance (including flexible spending options), vacation, sick/personal days, and 401(k) matching.