The Human Resources & Accounting Coordinator supports multi-property resort operations by providing hands-on administrative and operational support across Human Resources, Payroll, and Accounting functions. This role ensures accurate employee records, timely payroll processing, compliance across multiple locations, and consistent HR practices while supporting a guest-centric hospitality culture. The ideal candidate thrives in a fast-paced, seasonal, and multi-entity environment and demonstrates exceptional attention to detail, confidentiality, and service excellence.
Key Responsibilities
Human Resources (Multi-Property Support)
- Coordinate onboarding and offboarding for employees across multiple resort locations, including new hire documentation, I-9 verification, background checks, and system access
- Maintain accurate and confidential personnel files for multiple legal entities and properties in HRIS and physical files
- Support recruiting efforts for seasonal, hourly, and management roles by posting positions, coordinating interviews, and communicating with candidates and hiring managers
- Assist with benefits administration across properties, including eligibility tracking, enrollment support, and employee communications
- Track timekeeping, PTO, leaves of absence, and attendance in compliance with company policy and state-specific regulations
- Support consistent application of HR policies, employee handbook acknowledgements, and compliance documentation
- Assist with employee relations documentation, disciplinary tracking, and performance review coordination
- Coordinate employee recognition programs and all staff events
- Serve as a point of contact for employee questions while delivering a hospitality-driven, service-oriented experience
Payroll & Accounting (Multi-Entity Coordination)
- Coordinate payroll changes, including new hires, terminations, promotions, rate changes, and deductions across entities
- Support accounts receivable processing, including creation and collections of invoices; review of folios, banquet checks, and consumption sheets
- Assist with payroll reconciliations, labor reports, and general ledger entries by location
- Support month-end close activities, audits, and compliance reporting for multiple properties
- Assist with year-end processes, including W-2s, 1099s, and benefits reporting
Administrative & Cross-Functional Support
- Act as a liaison between property leadership, home office HR/Finance, payroll providers, and benefit vendors
- Maintain calendars, deadlines, and compliance tracking across multiple resort locations
- Assist with HRIS, payroll system implementations, upgrades, and data integrity initiatives
- Support special projects related to labor management, compliance, and operational efficiencies, home office projects
- Provide consistent communication and documentation standards across properties
- Participate in operational tasks as business levels warrant or as needed
Qualifications
Required
- Associate’s or Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field (or equivalent hospitality experience)
- 2–4 years of experience in HR, payroll, accounting, or a hybrid support role, preferably in hospitality or multi-location operations
- Working knowledge of payroll processes, timekeeping systems, and basic accounting principles
- Proficiency with HRIS and payroll platforms (ADP or similar strongly preferred)
- Strong organizational skills with the ability to manage multiple properties and deadlines
- High level of discretion and professionalism
Preferred
- Experience supporting multi-entity payroll and accounting structures
- Knowledge of wage-and-hour laws, tip reporting, and seasonal employment regulations
- Experience in resort, hotel, or service-driven environments
- Exposure to audits, labor reporting, and compliance reviews
Skills & Competencies
- Hospitality-first mindset with strong internal customer service skills
- Exceptional attention to detail and follow-through
- Ability to prioritize in a fast-paced, high-volume environment
- Strong communication and collaboration skills across locations
- Adaptability to seasonal staffing fluctuations and operational demands
Working Environment
- Office-based with regular interaction with on-site and remote resort leadership
- May require travel between resort properties and flexibility during payroll cycles, peak seasons, and audits
What We Offer
- Competitive compensation and benefits package.
- Career development and training opportunities.
- A collaborative, supportive work environment.
- The chance to make a meaningful impact at a growing company.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person