Human Resources Assistant

We’re looking for someone who:

• Is friendly and genuinely cares about the happiness of others
• Takes accountability for their actions and takes pride in their work
• Has a can-do attitude and asks “what else can I do?”
• Is a good teammate who provides—and values—honest feedback
• Has a passion for making great guest experiences

• Location: Hybrid - Toledo,Ohio
• 2-3 days in office/ week

• Handle employment-related inquiries (standard policies, basic benefits questions, hiring processes, etc.) from employees and managers, referring complex and/or sensitive matters to the appropriate staff.
• Maintain, update and troubleshoot the HRIS system ensuring data integrity and functionality along with accurate, up to date and timely processing of necessary changes to HR files, employee records and documentation.
• Train managers and employees on HRIS processes, self-service features, and reporting tools. Provide employees with HRIS navigation assistance when needed.
• Maintain employee records and ensures confidential information is handled appropriately and is kept secure
• Assist with investigations and resolve conflicts, fostering a positive and inclusive workplace culture.
• Support the HR team in educating employees on and enforcing Company policies
• Provide support with audits and mandatory reports (I-9 audits, EEO-1 filings, payroll audits, etc.)
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Create, maintain and revise necessary forms and notifications for Marco's Corporate Office and Company Managed Stores.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Perform other duties as assigned.

• Associate’s Degree; (Bachelor’s degree preferred)
• 2-4 years of experience in an HR or administrative support role with preference to Human Resources or similar.
• Previous experience within the QSR/Restaurant Industry or Retail
• Excellent organizational skills and attention to detail.

• Basic knowledge of databases and/or common Human Resources systems.
• Previous experience with Paycor and UKG preferred

• Sitting for extended periods of time
• Candidate must be located within 50 miles of the Toledo, Ohio Area

• Ability to adapt in a fast-paced environment
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn human resource information systems (HRIS), and similar computer applications.
• Able to work independently with good problem solving and time management skills
• Meticulous and well-organized, detail-oriented and able to multitask
• Able to exercise good judgment by recognizing urgency and setting priorities
• Professional attitude, demeanor, and appearance, as well as being personal, approachable, and positive

• Benefits - Medical, Dental,Vision,Voluntary life & AD&D, Pet Insurance and 401(k)
• Paid time off and several observed holidays
• Up to $5,000 Tuition Reimbursement through Bellview or DeVry Universities
• Quarterly bonus opportunities
• Employee Assistance Program (EAP), Wellness Initiatives, and employee discounts.
• Marco’s Slice of Support - A team-funded program that provides financial help to team members facing unexpected hardships or emergencies, showing how our Marco’s family supports one another.

At Marco’s, we’re not just building great pizzas, we’re building great careers. Apply today to grow your future with a brand that values excellence in every role!