Human Resources Assistant

ABOUT THE WALTERS ART MUSEUM
The Walters Art Museum is among America's most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork.

OVERVIEW OF ROLE
The Human Resources Assistant provides administrative and operational support to the Human Resources department, with primary focus on HR administration, payroll processing, and benefits coordination. This position plays a key role in ensuring accurate HR records, compliance with policies and applicable laws, and timely employee support services.

The HR Assistant maintains confidentiality, supports employee inquiries, and contributes to efficient HR operations across the organization.

DUTIES AND RESPONSIBILITIES

General HR Support

• Provide day-to-day administrative support to the HR department.
• Assist with responding to HR Helpdesk inquiries in a timely, accurate and policy-aligned manner.
• Maintain personnel files and HRIS records to ensure accuracy, data integrity, and audit readiness.
• Assist with preparation of HR reports and tracking metrics.
• Maintain strict confidentiality +of employee and organizational information.

Payroll Administration

• Process biweekly payroll accurately and timely in collaboration with HR Team and payroll vendor.
• Review timecards for accuracy and follow up on discrepancies.
• Ensure proper documentation for new hires, terminations, pay adjustments, and leave changes.
• Maintain payroll records in compliance with federal, state, and local regulations.
• Assist with payroll audits and year-end processes (W-2s, reporting, reconciliations).
• Serve as point of contact for employee payroll inquiries.

Recruitment & Onboarding Support

• Prepare and post job announcements in accordance with CBA and organizational guidelines.
• Track job postings and assist with documentation of internal bidding processes.
• Coordinate onboarding paperwork and system setup.
• Assist with offboarding documentation and final pay coordination.

Benefits Administration

• Coordinate employee benefits enrollment, changes, and terminations.
• Provide employees with benefits information and enrollment guidance.
• Maintain benefits records and ensure timely updates in HRIS and vendor systems.
• Support open enrollment processes, including communications and documentation.
• Reconcile benefit invoices and coordinate with Finance for accurate payments.
• Assist with administration of leave benefits in accordance with policy and applicable laws.
• Serve as liaison between employees and benefits vendors as needed.

Union Reporting & Labor Relations Support

• Assist in generating reports related to union wages, seniority, classifications, and step increases.
• Maintain organized records of bargaining unit employee data.
• Support preparation of documentation required for union meetings and CBA administration.

Onboarding and Offboarding Support

• Prepare new hire documentation and onboarding materials.
• Process termination documentation and benefits notifications.
• Support exit documentation and final payroll coordination.
• All other duties as assigned.

• Associate’s degree in human resources, business administration, or related field; Bachelor’s degree preferred.
• 1–3 years of experience in HR administration, payroll and benefits coordination.
• Excellent attention to detail and organizational skills.
• Strong knowledge of payroll practices and benefits administration.
• Proficiency in HRIS systems (Paycom preferred), Microsoft Office and Google Suite.
• Ability to maintain confidentiality and manage multiple tasks in a deadline-driven environment.
• Understanding of federal and state employment laws.
• Strong organizational and time management skills.
• Ability to manage confidential information with discretion.
• Effective written and verbal communication skills.
• Exposure to a unionized environment a plus.

SCHEDULED SHIFT
Monday through Friday 9:00 am to 5:00 pm; Onsite

Annual Salary $55,000 - $65,000

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short term disability, long-term disability, life insurance, FSA (flexible spending account), 457b retirement, and free professional financial management counseling. This is a 100% onsite position. All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.