Department Summary
UCLA Lake Arrowhead Lodge is a unique Southern California meeting and retreat venue. Located high in the pine-studded San Bernardino Mountains on the tranquil shores of Lake Arrowhead, our 50-acre lodge provides meeting space and accommodations for groups from September through mid-June. During the summer, Bruins Woods Family Camp program runs for ten consecutive weeks, with up to 80 families attending each week.
Position Summary
Join the dynamic team at the UCLA Lake Arrowhead Lodge as the Human Resources (HR) Manager, where you'll play a pivotal role in shaping the employee experience at a historic and award-winning property. Nestled within 50 acres of pristine natural beauty, our boutique resort is a testament to exceptional hospitality, offering a unique blend of charming chalet-style units, historic cottages, and adjacent homes. With accommodations for up to 400 guests during the summer and 200 guests during the academic year, our Lodge provides a mosaic of distinctive lodging options that cater to diverse guest needs. Our property boasts a chef-driven restaurant, numerous recreational activities, and nearly 10,000 square feet of versatile meeting space, including 13 meeting rooms that can host up to 200 guests. Located just 90 miles from the UCLA campus, the Lake Arrowhead Lodge is an integral part of UCLA's renowned hospitality portfolio, which includes premier conference venues, catering services, and overnight accommodations. As the HR Manager, you'll support a dedicated team of 80-120 members, fostering a positive and inclusive workplace environment that upholds the University's mission and values. This role offers the unique opportunity to contribute to a property steeped in a century of heritage while promoting diversity, equity, and inclusion in a vibrant, guest-centered setting.
Salary & Compensation
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UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
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5 years Experience in human resources, including employee relations, personnel policies, collective bargaining agreements, and payroll processing. (Required)
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Advanced knowledge of HR policies and practices, including employment, compensation, classification, performance management, and labor relations within a complex, unionized environment. (Required)
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Demonstrated ability to interpret and apply federal, state, and local employment laws, including FMLA/CFRA, ADA, EEO, FLSA, and UC-specific policies and labor agreements. (Required)
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Strong analytical and problem-solving skills to assess complex personnel issues, identify patterns, and recommend strategic solutions. (Required)
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Experience conducting investigations and resolving employee relations matters, including conflict mediation, disciplinary actions, and performance interventions. (Required)
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Proficiency in HR systems and reporting tools. (Required)
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Excellent written and verbal communication skills, with the ability to produce professional-quality documents and effectively convey complex information to diverse audiences. (Required)
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Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive personnel matters. (Required)
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Experience in organizational development and change management, including evaluating staffing structures and recommending restructuring strategies. (Required)
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Strong interpersonal and negotiation skills, with the ability to build trust, influence decisions, and maintain collaborative relationships across all levels of the organization. (Required)
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Ability to manage multiple priorities and projects, meet deadlines, and adapt to changing business needs in a fast-paced environment. (Required)
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Experience in payroll operations and auditing, including reviewing timekeeping records, reconciling discrepancies, and ensuring compliance with payroll policies. (Required)
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Demonstrated leadership and mentoring abilities, including supervising HR staff, guiding managers, and fostering a culture of continuous improvement and professional development. (Required)
Education, Licenses, Certifications & Personal Affiliations
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Bachelor's Degree in human resources or related area (Preferred)
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Must obtain and maintain fingerprint roller certification. (Required)
Special Conditions for Employment
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Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
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Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
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Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
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Ability to work a flexible schedule, as dictated by operational needs. (Required)
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Must obtain and maintain fingerprint roller certification. (Required)
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Completion of the training is required to become authorized to review and verify I-9 documentation. (Required)
Schedule
Variable
Union/Policy Covered
99-Policy Covered
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Human%20Resources%20Generalist%204%20(TBD_1358)