Human Resources Business Partner

HR Business Partner

Elevated Facility Services:

Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world-class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.

Both Elevated and APi Group share a commitment to creating a people-first culture that focuses on leadership development and professional growth. APi Group’s purpose, We Build Great Leaders, drives both companies to empower employees at all levels. Whether at the local level or within the broader APi network, our teams are guided by a distinct leadership culture that fosters collaboration, innovation, and excellence. Together, we are redefining elevator services with entrepreneurial spirit, superior service, and a shared vision of becoming the global standard of excellence.

What to Expect:

The Human Resources Business Partner works closely with HR leadership and business leaders to align with the overall business objectives. This role is responsible for providing guidance, analyzing metrics, resolving employee relations issues, and works with management to improve work relationships & productivity. The HR Business Partner will act as a consultant, aligning HR practices with business goals.

Duties/Responsibilities:

• Provides strategic alignment & enhances organizational effectiveness by creating positive employee relations programs; strengthening communications between leadership & their teammates; and continual improvement of HR metrics to support business decisions.

• Participates in the engagement survey analysis, feedback, action, and follow up process in tandem with business leaders.

• Facilitates the onboarding process for new hires by ensuring that new teammates receive an exceptional new hire experience. Ensures introductory period, 45-day, & 90-day reviews are held & feedback is followed up on.

• Reviews teammate complaints: ensures accurate & timely investigation, ensures documentation of concerns or issues, and escalates to the appropriate business leaders.

• Will work with HR Manager to develop an exit interview process. Will coordinate the dissemination of information from exit interviews to the leadership team to enable issues to be addressed & improvements to be fostered.

• Collaborates with the business on all HR practices including policies and employment law.

• Handles the administration of Unemployment Compensation responses & hearings.

• Seeks opportunities to improve processes within the scope of HR to reduce costs & increase efficiency of the HR function.

• Manages all leaves of absences.

• Processes payroll.

• Supports benefit management.

• Perform other duties as assigned.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Attributes:

• Excellent verbal and written communication skills

• Excellent organizational and time management skills

• Able to multi-task

• Effectivee team player

• Ability to collect & synthesize large quantities of quantitative & qualitative data

• Works well in a fast-paced environment

• Strong customer service skills

Requirements:

• BS/BA degree in business administration, HR management or related field preferred

• 2+ years of work experience in an HR role

• SHRM-SCP or SPHR certification a plus

• Knowledge of HR policies, processes, & talent management practices

• Proficient in Microsoft Office

• UKG experience a plus

Elevated is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.