Human Resources Business Partner, Green Hills

Job Summary

The HRBP will serve as a trusted advisor and point of contact for HR-related matters, providing expertise in employee relations, culture-building, retention, and workforce planning. This role requires a highly organized, data-driven professional with a passion for creating a positive and inclusive workplace that supports clinical excellence and patient care.

Key Responsibilities:

Manager & Employee Support

• Serve as a consultative partner to managers, helping them address day-to-day HR matters involving clinical staff, including employee relations, coaching, performance concerns, and corrective actions.
• Support managers in screening and selecting candidates as needed, including helping assess fit and conducting interviews when appropriate.
• Assist with new hire onboarding in the HRIS system (Paycom), ensuring a smooth and compliant experience for incoming team members.
• Provide real-time support and guidance to ensure consistent and compliant application of HR policies across all locations.

Culture & Retention

• Lead efforts to reinforce and evolve our company culture across diverse teams, ensuring alignment with organizational values.
• Collaborate with leaders to implement strategies that support engagement, reduce turnover, and promote a positive workplace for clinical and administrative staff.

Employee Relations & Compliance

• Conduct and document employee investigations with professionalism, fairness, and legal awareness.
• Track and manage employee relations documentation using electronic systems to ensure proper records and visibility.
• Identify and implement process improvements in ER documentation and resolution workflows to enhance efficiency, consistency, and turnaround times.
• Ensure compliance with federal and state employment laws, HIPAA, OSHA, and internal policies.

Process & Data Orientation

• Use HR metrics and data insights (e.g., turnover, engagement, exit feedback) to drive decisions and measure the success of HR programs and initiatives.
• Partner with cross-functional HR and operational teams to identify, recommend, and implement process improvements that enhance workflow efficiency and HR service delivery.
• Provide guidance on consistent usage and optimization of Paycom HRIS tools and resources.

Organizational Support

• Support and coach managers in performance management, feedback conversations, and navigating sensitive employee situations.
• Help deliver manager training on topics such as progressive discipline, employee communication, and HR policy updates.
• Collaborate with HR team members to ensure consistency in messaging, policy interpretation, and employee experience across locations.

Qualifications

• Bachelor’s degree in Human Resources, Healthcare Administration, or a related field required.
• 5+ years of progressive HR experience; healthcare setting strongly preferred.
• Experience working across multi-site or decentralized environments supporting clinical staff.
• Strong background in employee relations, including investigations, documentation, and conflict resolution.
• Proficiency in HRIS platforms; Paycom experience strongly preferred.
• Highly organized with strong attention to detail and the ability to manage multiple tasks across various locations.
• Analytical and process-minded; able to identify and act on trends to improve retention, workflows, and manager support.
• Excellent interpersonal, verbal, and written communication skills.

Preferred Competencies:

• HR Certification (PHR, SHRM-CP, etc.)
• Knowledge of employment law, HR best practices, and healthcare workforce regulations
• Ability to build trust with managers and employees at all levels
• Strong initiative and follow-through
• Collaborative mindset and service orientation

Physical Demands and Work Environment

• Frequent typing, computer work and filing required
• Office environment-limited exposure to communicable diseases
• No exposure to blood-borne pathogens or contaminated body fluids
• Travel up to 10% between clinics, offices, and administrative identified office, other locations in the Nashville and surrounding counties.