Human Resources Coordinator

Description:

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a dependable, people-oriented, and detail-focused Human Resources Coordinator to support the daily operations of the Human Resources Department. The ideal candidate is approachable, proactive, and solution-oriented, with the ability to communicate effectively, build positive relationships, operate with integrity, and manage sensitive matters with tact and professionalism. Success in this role requires strong written, verbal, and interpersonal communication skills, as well as technical aptitude with HRIS and digital systems, and a high level of organization, accuracy, and attention to detail.

The SBWIB, Inc. Human Resources Department oversees not only core HR functions such as recruitment, onboarding, and benefits administration, but also workplace safety, compliance, and organizational risk management. While the Coordinator’s essential duties will begin with specific HR operational priorities, the role includes a cross-training component to provide a thorough understanding of the department’s broader functions. This ensures the Coordinator is equipped to step in and assist across multiple areas when needed, helping to maintain continuity of operations in a lean department structure.

Essential Duties and Focus: Under the supervision of the Human Resources Manager or designee, the HR Coordinator performs a variety of technical and administrative duties. Responsibilities include, but are not limited to:

Recruitment and Hiring Coordination

• Coordinate all stages of the recruitment process, including job postings, applicant screening, interview scheduling, and preparation of offer letters.
• Create and manage job announcements on internal and external platforms, including Indeed, Paylocity, and Connections.
• Maintain recruitment tracking logs and assist with applicant correspondence.
• Provide hiring managers with timely status updates throughout the hiring process.

Onboarding and Offboarding

• Facilitate onboarding and offboarding.
• Manage new-hire processes, background checks, and personnel file compliance.

Benefits, COBRA, and Leave Administration

• Administer employee benefits, including health, dental, vision, life, disability, and voluntary plans, coordinating with Payroll to ensure accurate deductions.
• Manage COBRA processes, including notifications, enrollments, and vendor compliance.
• Facilitate leave administration, including intake, tracking, and communication with employees and managers to ensure compliance and accurate recordkeeping.
• Support annual open enrollment activities.
• Respond to employee benefit and leave inquiries with professionalism and accuracy.

Employee Support and Communication

• Serve as a professional, empathetic, and solutions-oriented point of contact for employee questions and concerns.
• Provide daily HR support on policies, benefits, leaves, and other employment matters, ensuring employees feel heard and supported while escalating complex issues appropriately.

Other Responsibilities

• Maintain organized personnel files and departmental filing systems to ensure consistency, accuracy, and adherence to legal and organizational requirements. Conduct internal file audits and reviews of files as needed.
• Assist with external audits by gathering records, ensuring documentation is accurate and accessible, and supporting audit requests.
• Stay current with applicable local, state, and federal HR laws and regulations, and assist with policy updates or recommendations as needed.
• Process HR-related reports, correspondence, and manage departmental supplies as needed.
• Maintain a strong commitment to learning all areas of HR operations to ensure continuity of departmental functions.
• Assist with safety and wellness issues and initiatives, including workers’ compensation reporting, and assist with responding to risk management concerns, including subpoenas.
• Perform other duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or a related field. **
• Minimum two (2) years of professional HR experience, with emphasis on recruitment, onboarding, and benefits administration.**
• Demonstrated ability to navigate HRIS platforms (e.g., Paylocity) and perform data entry, reporting, and employee record updates within such systems.
• Experience creating and managing job announcements on online recruitment boards such as Indeed, Paylocity, Connections, or similar external systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and virtual meeting platforms such as Teams or Zoom.
• Strong written and verbal communication skills.
• Strong interpersonal skills with the ability to interact professionally, build positive relationships, and collaborate effectively with individuals at all levels of the organization and from diverse backgrounds.
• Excellent time management and organizational skills, with the ability to handle multiple projects simultaneously, shift between priorities as needed, and meet deadlines without sacrificing accuracy or efficiency.
• Proven discretion and ability to handle confidential information appropriately.
• Successful completion of background and reference clearances.

**Or an equivalent combination of education, training, and relevant experience sufficient to effectively perform the essential duties of the assigned job (experience may substitute education on a year-for-year basis).

Other Required Skills

• Professional and ethical; demonstrates patience, respect for others, and sound judgment.
• Flexible and adaptable; able to maintain effectiveness and accuracy in a fast-paced, changing environment.
• High attention to detail with strong analytical and problem-solving skills.
• Willingness to be cross-trained in safety, compliance, and risk management to support operational continuity; knowledge of basic payroll functions is a plus.
• Ability to research and apply basic knowledge of labor legislation.

Role Expectation

• Effective performance in this role requires consistent in-office presence to support employees, maintain personnel records, and ensure compliance with organizational and legal requirements. Duties include providing direct HR assistance to staff, maintaining and safeguarding personnel files, monitoring compliance-related documentation, and handling confidential information in a secure environment.
• These responsibilities are considered essential functions of the position and require the ability to respond promptly to employee needs, exercise sound judgment, and ensure accurate recordkeeping. The essential functions cannot be modified, reassigned, or removed without materially altering the nature of the role. Individuals accepting this position acknowledge their ability to perform these duties as described.

Working Conditions

• Requires flexibility in light of potential exposure to public health or safety protocols (e.g., pandemics). Employees may be required to wear protective equipment and follow safety measures enforced by the Company, City, County, State, and/or Federal Authorities.
• Must be able to manage time effectively, work under stress, and meet deadlines.
• Involves walking, standing, and sitting at a desk for extended periods, with occasional lifting and bending.
• While the position is primarily office-based, occasional travel may be required for trainings, meetings, or other business needs. In such cases, reliable transportation, a valid California driver’s license, and proof of insurance may be requested.

Note: This job description may be subject to change based on organizational needs. Management reserves the right to add, modify, or exclude any requirements at any time. Completion of job requirements does not constitute a contract of employment.

Salary & Benefits

This is a full-time, non-exempt position with a standard 40-hour workweek. The starting hourly rate will be commensurate with experience. Our Company offers a comprehensive employee benefits package, which includes 75% coverage for medical, dental, and vision costs for employee-only; sick and vacation time; holidays, and a competitive 401k plan. Eligibility for Public Service Loan Forgiveness (PSLF). Employees are eligible to enroll in the company's health benefits package after completing the 60-90-day employment introductory period.