Human Resources Coordinator

De Montfort University Dubai is an ambitious, globally minded university committed to delivering a high-quality employee and student experience. We offer a supportive, professional environment where staff are encouraged to develop their skills, contribute to continuous improvement, and uphold the highest standards in HR and administration.

The Rol e

We are seeking a HR Coordinato r to provide comprehensive administrative support to the Human Resources team. The role is key to ensuring a seamless employee experience and compliance with UAE labour and immigration laws, as well as university policies.

The successful candidate will manage a broad range of HR and payroll tasks, support employee benefits administration, maintain HR systems and records, provide HR reporting and analytics, and assist with projects to continuously improve HR services .

Main Duties and Responsibilities:

Payroll & Benefits Administration

• Prepare and process monthly payroll in compliance with UAE Labour Law, including allowances, overtime, deductions, and final settlements.
• Coordinate with Finance on payroll processing and reporting.
• Process reimbursement claims and adjunct staff payroll based on approved timesheets.
• Respond to employee payroll and benefits queries professionally and timely.
• Prepare official HR letters, including salary certificates, experience letters, and consulate letters.
• Administer employee medical insurance, including enrolments, deletions, renewals, and claims.
• Manage annual ticket allowance and ensure documentation compliance before processing.

HR Systems & Reporting

• Maintain accurate employee records in the HR Information System (HRIS).
• Support HRIS issues, upgrades, integrations, and migrations.
• Develop HR dashboards, metrics, and reports for management and compliance purposes.
• Provide data-driven insights to support HR initiatives in recruitment, retention, and engagement.

Employee & Administrative Support

• Serve as a point of contact for employee HR queries and visa-related matters.
• Assist with onboarding, offboarding, and general HR administrative tasks.
• Support travel booking, expense reimbursements, and related HR processes.
• Contribute to cross-functional projects to enhance HR operations and processe s.

Team Support & Continuous Improvement

• Support HR projects aimed at improving service efficiency and employee experience.
• Recommend opportunities for process improvements and contribute to policy updates.
• Demonstrate commitment to personal development and professional growth.

Commitment to Equality and Environme nt

• Treat all staff, students, contractors, and visitors with dignity and respect.
• Uphold DMU policies on equality, diversity, and inclusion.
• Contribute to the University’s environmental initiatives in line with the Environmental Policy.

Candidate Requirements:

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field (required).
• Experience in HR and payroll administration, including HR analytics and benefits management (required).
• Knowledge of UAE Labour Law, payroll processes, and employee benefits practices (required).
• Experience in Higher Education administration (desirable).
• Proficiency in HR Information Systems (HRIS) and Microsoft Excel (advanced) (required).

Skills & Abilities

• High accuracy and attention to detail (required).
• Strong verbal and written communication, with the ability to build relationships across all levels (required).
• Ability to work under pressure, prioritise tasks, and meet deadlines (required).
• Ability to work autonomously and as part of a team (required).
• Commitment to delivering a professional, customer-focused HR service (required).
• Ability to handle confidential information with tact and discretion (required).
• Strong problem-solving and project contribution skills (required).

Personal Attributes

• Flexible, responsive, and proactive in managing workload (required).
• Sensitive to diverse staff and student needs (required).
• Demonstrates tact, diplomacy, and professionalism in all interactions (required).
• Willingness to contribute to continuous improvement initiatives (required).

Why Join DMU Dubai?

As an HR Coordin ator, you will play a vital role in ensuring an effective and positive employee experience while supporting DMU Dubai’s strategic objectives. This position offers the opportunity to work in a dynamic, multicultural environment and contribute to the continuous development of HR services in one of the region’s leading international universities.