Human Resources Coordinator

Role Overview: The HR Coordinator at Incruiter serves as the key liaison between clients, candidates, and interview panels, ensuring seamless communication, scheduling, and resolution of any escalations. They play a pivotal role in driving an efficient recruitment process while maintaining client and candidate satisfaction.

Responsibilities:

1. Client Handling:

● Act as the primary point of contact for clients, ensuring clear and professional communication.
● Understand client requirements and expectations to align recruitment solutions accordingly.
● Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

● Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.
● Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.
● Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

● Promptly address client inquiries via email, phone, or other communication channels.
● Provide timely updates regarding recruitment progress and candidate status.
● Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

● Manage and resolve client escalations in a professional and timely manner.
● Investigate issues thoroughly, identify root causes, and provide actionable solutions.
● Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

● Liaise with interview panels to ensure their availability for scheduled interviews.
● Share relevant candidate information and interview materials with the panel in advance.
● Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

● Communicate interview schedules, instructions, and expectations to candidates clearly.
● Assist candidates with any queries related to the interview process.
● Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 2+ years of experience in coordination and client-facing roles.
● Skills: Strong communication and interpersonal skills, with excellent organizational and
multitasking abilities.
● Knowledge: Familiarity with recruitment processes, tools, and scheduling software.
● Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.

● Flexibility: Comfortable working in a fast-paced, client-focused environment.
Why Join Us?

● Be a part of a growing company with significant opportunities for professional and personal
growth.
● Work in a collaborative, entrepreneurial environment with a high degree of autonomy.

Who can apply:

Freshers looking for Internship with a full-time job opportunity.
Experienced candidates

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,767.27 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person