Human Resources Director

Mission Statement

At Veterinary Healthcare Associates (VHA), we are dedicated to helping people, pets, and the planet become healthy, happy, and healed.

The HR Director plays a pivotal role in advancing VHA’s mission by building and sustaining a strong workforce through exceptional recruiting practices, data-driven people systems, and values-aligned leadership support. This role partners closely with executive leadership and department leaders to ensure the right people are in the right roles at the right time—supported by scalable, compliant, and humane HR infrastructure.

Core Values

At VHA, we uphold these guiding principles:

• Compassion – Leading with heart, ensuring kindness and empathy in all interactions.

• Integrity – Upholding ethical standards, accountability, and doing the right thing even when no one is watching.
• Teamwork – Fostering trust and collaboration across all departments.
• Communication – Encouraging open, honest, and constructive dialogue across teams.
• Empowerment – Supporting leadership at all levels and uplifting those around us.

• Excellence – Committing to high standards in performance, culture, and veterinary care.

Culture

VHA cultivates a high-trust, high-performance environment where people feel seen, supported, and accountable. We value psychological safety, clarity of expectations, and values-based leadership.

The HR Director serves as both a cultural steward and a systems expert, ensuring people practices are consistent, transparent, and scalable—without losing the human element.

Role Definition: HR Director

The HR Director is responsible for leading talent acquisition strategy, UKG workforce system ownership, and core HR operations across VHA. This role balances strategic leadership with hands-on execution, ensuring recruiting pipelines are strong, hiring decisions are data-informed, and HR systems fully support operational and clinical excellence.

A key priority of this role is to function as VHA’s UKG Super User, optimizing system configuration, reporting, workflows, and adoption across teams.

Core Competencies

• Talent Acquisition & Workforce Planning – Designs and executes recruiting strategies that meet current and future staffing needs, with a strong focus on quality, speed, and cultural alignment.

• UKG System Expertise – Serves as the primary UKG Super User, overseeing configuration, reporting, workflows, audits, and continuous system optimization.
• Strategic HR Leadership – Aligns people strategy with organizational growth, financial realities, and workforce demand.
• Employee Relations & Performance Management – Navigates employee matters with fairness, empathy, and consistency while reinforcing accountability.

• HR Operations & Compliance – Ensures compliance, policy integrity, and accurate HR data across the employee lifecycle.

Success Factors

• Recruiting Effectiveness – Reduced time-to-fill, improved candidate quality, and strong hiring manager partnership.

• System Mastery & Accuracy – UKG data integrity, reliable reporting, and streamlined HR workflows.
• Process Clarity – Clear hiring, onboarding, and performance management processes that leaders understand and trust.
• Emotional Intelligence – Balances compassion with firm boundaries and expectations.

• Executive & Leadership Partnership – Operates as a strategic advisor, not a transactional function.

Strategic Outcomes

• Robust Talent Pipeline – Consistent, proactive recruiting for clinical, operational, and leadership roles.

• Optimized UKG Utilization – UKG used to its full capability for hiring, onboarding, performance tracking, and reporting.

• Leadership Confidence in Hiring – Managers are supported with tools, data, and guidance to make strong hiring decisions.

Reduced Risk & Increased Compliance – Accurate records, consistent processes, and proactive issue management.

Ideal Candidate Profile

Must-Haves

• 7+ years of progressive HR leadership experience

• Demonstrated expertise in recruiting and talent acquisition strategy
• Advanced, hands-on experience as a UKG Super User (configuration, reporting, troubleshooting, audits)
• Strong working knowledge of employment law and HR compliance

• Proven ability to partner with leaders through hiring, performance, and change

Nice-to-Haves

• Healthcare or veterinary industry experience

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification

• Experience scaling HR in a multi-department or multi-site organization

• Familiarity with EOS, Huron/Studer, or values-based leadership models

Why Join VHA?

• Impact-Driven Role – Shape the workforce that supports people, pets, and the planet.

• Collaborative Culture – Partner with heart-centered, mission-driven leaders.
• Growth & Development – Play a key role in scaling recruiting and HR systems during organizational growth.

• Employee Well-Being – Join a workplace that genuinely prioritizes culture, healing, and humanity.

Join us in leading the future of veterinary specialty and emergency care at VHA!