Human Resources Director

The Human Resources Director provides strategic leadership and hands-on management of all HR functions across NAMHS’ outpatient clinics and telehealth division. This role oversees a team of four HR professionals and is responsible for employee relations, compliance, recruitment, payroll and benefits oversight, training and development, and the creation and management of HR policies and procedures. The Director ensures compliance with federal, state, and healthcare-specific regulations while driving initiatives that support employee engagement, organizational growth, and operational excellence.

Essential Duties & Responsibilities
Leadership & Strategy

Lead, mentor, and develop the HR team to ensure high performance and professional growth.
Serve as a strategic advisor to the CEO, COO, and CFO on HR initiatives, workforce planning, and organizational development.
Align HR strategies with NAMHS’ mission, values, and long-term business goals.

Employee Relations & Compliance

Oversee employee relations, including coaching leaders, conflict resolution, corrective action, and complex investigations.
Ensure compliance with federal and state employment laws, HIPAA requirements, healthcare-specific regulatory obligations, and internal policies.
Maintain accurate and compliant personnel documentation, recordkeeping, and reporting.

Recruitment & Talent Management

Oversee full-cycle recruitment for clinical, administrative, and leadership roles.
Develop recruitment strategies to support growth across outpatient and telehealth operations.
Partner with hiring managers to improve selection processes and workforce retention.

Training, Development & Performance Management

Oversee onboarding and training programs for all employees and providers.
Develop and implement leadership training and staff development initiatives.
Manage performance review cycles, goal setting, corrective action processes, and succession planning.

Payroll, HRIS & Benefits Administration

Oversee payroll operations, benefits administration, and related compliance using Paycom.
Ensure HRIS accuracy, reporting, and system optimization.
Recommend improvements to compensation and benefits programs to support employee engagement and retention.

Policy & Procedure Management

Develop, update, and manage the employee handbook, policies, and procedures.
Ensure consistent interpretation and implementation across all departments and locations.

Minimum Qualifications
Required:

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field.
Minimum of 5 years of senior or upper-level HR leadership experience in a healthcare setting.
Strong knowledge of employment law, healthcare HR compliance, HIPAA, and best practices.
Experience overseeing payroll, benefits, employee relations, training, and policy development.
Prior experience managing an HR team.
Proficiency with Paycom or similar HRIS/Payroll systems.

Preferred:

Master’s degree in HR, Business, or Healthcare Administration.
SHRM-CP, SHRM-SCP, or similar HR certification.
Behavioral health or multi-site healthcare experience.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: In person