Human Resources Director - North America

Role: Human Resources Director - North America

Location: Charlotte, NC (Pineville office & production site)

Travel Requirement: 25% to 35% to other North American locations

Reports To: President, Western Global North America

Direct Reports: Human Resources Staff (2)

Salary: $110 -$120,000 Commensurate with experience

Annual Bonus Potential: 20% of base salary

Who We Are:

Western Global delivers best-in-class storage solutions with speed and precision wherever and whenever power, fuel, and water are needed around the world. Our responsiveness and commitment to customer satisfaction have fueled our significant growth.

Attracting and retaining great people is critical to our strategy. Our values of caring, fearlessness, resilience, responsiveness, and accountability define how we behave and interact internally and with our stakeholders.

We’re proud to be a certified Great Place to Work across all locations! See what our teams say about working for Western on our Careers page.

Role Overview:

As the North American HR Director you will be the senior HR leader for the region, partnering directly with the President of North America and serving as a trusted advisor to the leadership team. This role provides strategic HR direction, ensures compliance across U.S. states and Canada, develops people programs, and executes organizational development initiatives.

Key Responsibilities:

• Lead HR operations across four sites: Charlotte, NC, Troy, MI, Sacramento, CA, and Winnipeg, MB.
• Develop and implement HR strategies aligned with business objectives and growth goals.
• Ensure compliance with federal, state/provincial, and local employment laws and regulations including Canadian employment standards (MB), human rights requirements, and data privacy (PIPEDA).
• Partner with leadership to drive employee engagement, retention, and talent development.
• Oversee workforce planning, recruiting, and onboarding and compliance across North America.
• Lead employee relations, performance management, and disciplinary processes in partnership with Legal on any actions with elevated risk.
• Own employment policies and processes; recommend competitive benefits/practices with options for leadership.
• Champion organizational development initiatives, including leadership development, succession planning, and culture-building programs.
• Partner with global HR (UK HQ) to align with enterprise programs.
• Coach and Develop the North American HR team.
• Drive efforts and foster a diverse culture of collaboration, integrity, and continuous improvement.
• Serve as primary HR partner to the President, Western Global North America, and their direct reports.

What will give you the edge:

• Bachelor’s degree in Human Resources, Business, or related field.
• SHRM-SCP or SHRM-CP certification required.
• 6–8 years of progressive HR experience, with at least 3 years in a leadership role.
• Experience managing HR in multi-state and cross-border (U.S./Canada) environments.
• Background in production or manufacturing environments preferred.
• Strong knowledge of U.S. labor and employment laws (EEO, FLSA, FMLA, ADA, OSHA) and Canadian HR compliance.
• Demonstrated experience in employee relations, organizational design, and leadership development.
• Excellent communication and relationship-building skills; ability to influence and coach senior leaders.
• Track record of building HR strategies that drive performance and engagement.

What can we offer you in return for your talents?

We offer a market competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

• Generous Holiday & Vacation Program, offering 20 days per year plus National Holidays.
• Health Coverage: Short-Term & Long-Term Disability Plans and Medical, Dental and Health Insurance.
• Financial Incentives: Performance Based Bonus Plans, Annual Salary Reviews, Referral Opportunities, Flexible Spending Accounts and Life Insurance.
• 401(K) Retirement Program.
• Personal & Family Time: Paid Volunteering and Enhanced Parental Leave.
• Supportive work environment built on taking care of each other, fearless and driven, resilience, responsiveness and accountable and trustworthy.
• Opportunities for professional growth, training and career advancement.

Our professional culture, our dedication to our employees, and career opportunities are just a few benefits we’re proud to offer. Our employees know every job is critical, and our commitment to each other and our customers drives innovation.

Ready to get started?

Let’s talk about how your hard work will be recognized through competitive pay, world-class benefits, and ongoing career development.

Western Global is growing, apply to join our successful team today!

Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law.