Human Resources Generalist

Human Resources Generalist

Department: Human Resources

Reports To: Executive Director

Classification: Non - Exempt

POSITION SUMMARY

The Human Resources Generalist supports the full employee lifecycle by performing a wide range of HR functions, including account setup and systems administration, recruitment and onboarding, training and compliance tracking, benefits support, employee relations, personnel file management, leave administration, and performance management support. This role ensures HR operations are conducted in accordance with internal policies as well as EEOC, ADA, FMLA, OSHA, state and federal labor laws, and other applicable regulatory or licensing requirements.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Human Resources, or a related field from an accredited institution (or equivalent experience).
• Two to five years of HR experience, preferably in a healthcare, psychiatric, or a rehabilitation setting.
• Proficiency with Excel and other PC-based applications; experience with HRIS systems like Gusto preferred.
• HR certification (SHRM-CP, PHR, or HRCI) preferred.

ESSENTIAL FUNCTIONS

RECRUITING AND ONBOARDING

• Coordinates full-cycle recruiting including job postings, applicant screening, interview scheduling, and applicant communication.
• Supports hiring managers through candidate evaluation and selection processes, ensuring best practices are used and candidates meet job requirements and organizational fit.
• Creates and delivers offers of employment in line with equitable hiring practices.
• Conducts background checks, reference verifications, and pre-employment requirements.
• Completes onboarding procedures, including orientation scheduling, I-9 completion, new hire paperwork, and HRIS and Microsoft account activation.
• Completing Credentialing for new providers, ensuring accurate documentation of role specific requirements and license verification.
• Manages account setup across internal systems, communication platforms, and access controls.

TRAINING AND COMPLIANCE

• Maintains annual mandatory training tracking, documentation, and auditing.
• Assigns and monitors Relias and other training plans.
• Ensure compliance with OSHA, Joint Commission, DHS and other regulatory standards.
• Supports managers in ensuring staff complete onboarding, annual training, and role-specific certifications and licensure.

BENEFITS AND HR ADMINISTARTION

• Provides employee support in understanding and accessing company benefit programs.
• Assists with benefit enrollments, qualifying life events, and general benefit inquiries.
• Creates and updates employee personnel files, ensuring accuracy, compliance, and confidentiality.
• Manages HR SharePoint organization and secure document retention.
• Generates regular HR reports and assists leadership with data analysis and compliance audits.

EMPLOYEE RELATIONS AND PERFORMANCE MANAGEMENT

• Assists leadership in conducting employee relations investigations.
• Provides guidance and documentation support for corrective action and disciplinary processes.
• Supports annual and probationary performance review processes.
• Mediates workplace concerns and facilitates communication between employees and supervisors.
• Maintains and communicates grievance procedures and assists in the resolution of employee concerns.

LEAVE ADMINISTRATION AND WORKERS COMPENSATION

• Coordinates FMLA, ADA accommodations, OFLA, PFML and other state leave programs.
• Processes workers’ compensation claims and monitors return-to-work processes.
• Manages unemployment claims and communicates with state agencies as required.

GENERAL HR OPERATIONS

• Maintains job descriptions, organizational charts, and HR policies.
• Ensure compliance with wage and hour laws, ERISA, EEO reporting, and other legal requirements.
• Assists in developing and implementing HR processes, systems, and technology solutions to improve efficiency.
• Promotes positive employee experience and supports engagement and retention initiatives.

KNOWLEDGE SKILLS AND APTITUDES

• Knowledge of federal, state, and local employment laws and regulatory standards.
• Strong organizational and prioritization skills, with attention to detail and follow-through.
• Ability to maintain confidentiality and exercise sound judgment.
• Skill in collaborating with diverse teams and communicating effectively.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Strong interpersonal, analytical, and problem-solving abilities.

PHYSICAL, MENTAL, and SPECIAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips
• Ability to stand, sit, or walk for up to four continuous hours
• Ability to hear/perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction: ability to perceive detailed information through oral communication and to make fine discriminations in sound
• Ability to occasionally carry or lift program materials of up to 15 pounds. (i.e., briefcases, clients’ belongings, etc.)
• Ability to see with a minimum standard of visual acuity, with or without correction, that will enable people in the role to complete administrative and clerical tasks and visually observe clients on the unit and in therapeutic activities.

COMPETENCIES

• Demonstrates proficiency in full-cycle recruiting, onboarding, and HRIS account setup.
• Accurately manages personnel files, compliance documentation, and training records.
• Effectively supports employee relations, investigations, corrective actions, and performance management.
• Maintains compliance with ADA, EEOC, FMLA, OSHA, and applicable regulatory policies.
• Provides dependable assistance with benefits administration, leave management, and employee support.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Human resources: 2 years (Preferred)

License/Certification:

• SHRM, PHR or HRCI (Preferred)

Work Location: In person