Human Resources Generalist

Job Summary:

Are you the kind of person who loves solving problems, supporting others, and keeping things running smoothly behind the scenes? Our team is looking for an HR Generalist who brings curiosity, organization, and a friendly spirit to everything they do. If you enjoy being the go-to person for employees, juggling a variety of HR functions, and making the workplace better every day, this role is for you. As our HR Generalist, you’ll be a key partner across the organization. Your work will touch every part of the employee experience; from the moment a candidate applies to the day-to-day support our teams rely on.

The HR Generalist serves as a primary point of contact for employees and vendors, providing guidance and resolving complex HR-related inquiries. This role leads full-cycle recruitment, including candidate screening, onboarding, and the collection and processing of all required new-hire documentation such as CORI, SORI, and I-9 forms. The position coordinates key leave and compliance processes, including FMLA, PFML, Workers’ Compensation, and Unemployment.

Additionally, the HR Generalist supports benefits administration through new employee orientation, open enrollment activities, benefits communication, and billing coordination. This role performs HRIS functions within Paycom and contributes to compensation analysis projects. Other duties may be assigned as needed to support departmental operations

Essential Functions and Key Responsibilities:

Recruitment & Onboarding

• Lead full cycle recruitment, including job postings, applicant screening, interview coordination, and candidate communication.

• Facilitate the onboarding process to ensure a smooth transition for new employees.

• Ensure all onboarding tasks are completed in compliance with agency policies and state/federal regulations.

• Support hiring managers throughout the recruitment and onboarding process.

• Lead new hire orientation sessions to introduce employees to agency policies, benefits, and organizational culture.

• • Conduct 30-day and 60-day check-ins with new employees to assess onboarding progress, address concerns, and support retention.

HRIS Administration

• Maintain accurate documentation for new hires and terminations in Paycom.

• Collect and process all required newhire documentation, including CORI, SORI, and I9 forms.

• Update and maintain benefit files and Paycom records for deductions, changes, additions, and leaves of absence.

• Create and run benefit-related reports as needed.

• Respond to all HRIS/Paycom changes, updates, and transactions

• Ensure accuracy and timeliness of HRIS data.

Benefits Administration & Compliance

• Administer employee benefit programs including medical, dental, vision, FSA, dependent care, disability, life insurance, and retirement plans.

• Respond promptly to employee benefit inquiries.

• Conduct benefit orientations and ensure timely enrollment for eligible employees.

• Maintain collaborative relationships with benefits vendors.

• Reconcile monthly invoices for all benefit plans.

• Develop and distribute benefit communication & materials via intranet, email, and print.

• Track, monitor, and report on ACA eligibility and ensure qualifying employees are offered enrollment.

• Coordinate the annual benefits renewal process, including gathering reports and distributing new plan materials.

• Ensure compliance with government and state regulations and assist with required filings.

Leave Management

• Administer and track state and federal leave programs, including FMLA, PFML, and other leaves of absence.

• Calculate benefit payments for employee billing related to Teachers’ leaves, PFML, FML, and Workers’ Compensation.

• Process, track, and manage Workers’ Compensation and DUA claims.

• Administer and process COBRA enrollments via Paycom.

HR Events & Employee Engagement

• Coordinate and assist with HR events such as Staff Training Day and Wellness Committee initiatives.

• Prepare and set up meetings to help employees understand benefit programs and related incentives.

• Collaborate with process improvement opportunities within HR operations.

• Monitor trends and best practices in the benefits field.

• Perform other duties as assigned based on program needs.

Process Improvement

• Collaborate with process improvement opportunities within HR operations.

• Monitor trends and best practices in the benefits field.

• Perform other duties as assigned based on program needs.

Skills & Qualifications:

Associate’s degree in business or human resources management with 3 years of HR Generalist experience required. Bachelor’s degree preferred. Able to substitute education requirements for experience.

• Demonstrated ability to fully understand benefit programs and administration of such plans.

• Demonstrated knowledge of FMLA, PFML, Worker’s Compensation, Unemployment, ACA and HIPAA.

• Prior Open Enrollment and HRIS experience.

• Prior experience or willingness to learn compensation and perform analysis.

• Ability to maintain sensitive, confidential information and exercise discretion and sound judgment with a high level of integrity and professionalism.

• Ability to review data and provide detailed analysis on benefits and leaves.

• Must be very organized, have a strong attention to detail and have well-developed PC skills, including Word, Excel, and PowerPoint.

• Great interpersonal skills, communication skills and the discretion to work with confidential matters are required.

• Must have the ability to multitask and work independently as well as in a team environment.

• Experience with Paycom or a comparable Payroll/HRIS system is required.

• Bilingual –Spanish is preferred

• Ability to work effectively with and meet the needs of people from a wide range of backgrounds, identities, cultures, nationalities and languages that make up the rich complexity of GLCAC employees, partners in the community, and clientele. Everyone is responsible for supporting the agency’s mission of building an environment of fairness and opportunity where people are valued for their unique contributions.

Supervisory Responsibility: None

Travel: Some travel to the local sites and conferences.

Compliance: Must pass a suitable background screening completed prior to hiring, which includes CORI and SORI.

Physical Demands: This job regularly requires the employee to sit, walk and stand as well as use hands repetitively to handle or operate standard office equipment. The employee is occasionally required to kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: This job operates in a professional office environment and uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, fax machines