Human Resources Generalist (Bilingual English/Spanish)

Position Summary

The Human Resources Generalist supports the day-to-day administration of human resources programs and initiatives, including recruitment, onboarding, employee relations, payroll, benefits administration, compliance, leave management, employee engagement, training, and workforce support.

This position serves as a key business partner to employees and operational leadership, helping foster a positive, compliant, and high-performing workplace. The HR Generalist is expected to maintain a strong presence on the warehouse floor, build relationships with employees, and support the daily needs of a diverse workforce.

Responsibilities
Employee Relations & Workforce Support

Serve as a trusted HR resource for employees and leaders by providing guidance on employee relations matters, workplace concerns, attendance, performance management, and policy interpretation.

Conduct workplace investigations and assist with resolving employee concerns in a fair, consistent, and timely manner.

Partner with site leadership to support employee engagement, retention, workforce planning, and organizational effectiveness.

Provide support to employees on a variety of HR-related topics and resolve issues as they arise.

Promote HR programs that create a positive, productive, and conflict-free workplace.

Enhance employee satisfaction by supporting engagement initiatives, recognition programs, team-building activities, and retention efforts.

Administer attendance recognition and employee engagement programs.

Talent Acquisition & Onboarding

Assist in the recruitment and selection process, including screening applicants, scheduling interviews, coordinating post-offer physicals, and background checks.

Support talent acquisition efforts to ensure staffing needs are met in a timely manner.

Conduct new hire onboarding and orientation programs.

Assist in organizing and facilitating training and development initiatives.

Payroll, Benefits & Leave Administration

Process and audit weekly payroll to ensure accurate and timely employee payments.

Maintain payroll records and coordinate payroll-related changes and corrections.

Administer compensation and benefit programs.

Manage employee benefits administration, including new hire enrollments, qualifying life events, terminations, and annual open enrollment.

Manage employee leave of absence requests, including FMLA, ADA accommodations, parental leave, short-term disability, long-term disability, and other applicable leave programs.

Compliance & Administration

Maintain employee personnel files, records, and HR documentation.

Ensure compliance with company policies and applicable federal, state, and local employment laws and regulations.

Assist with performance management processes and employee performance reviews.

Handle all administrative tasks related to onboarding, employee changes, and HR system maintenance.

Maintain knowledge of current employment laws, regulatory changes, HR best practices, and emerging HR technologies.

Health & Safety

Support and promote a culture where safety is a core value.

Partner with operational leadership to support safety initiatives, investigations, training, and compliance activities.

Follow all company safety policies and procedures and comply with applicable OSHA regulations and workplace safety requirements.

Report workplace hazards and encourage safe work practices throughout the facility.

Qualifications

High school diploma or GED required.

Bachelor's degree in Human Resources, Business Administration, or related field preferred.

Minimum of four (4) years of Human Resources experience required.

Bilingual in English and Spanish (verbal and written) required.

Experience supporting a warehouse, distribution, logistics, manufacturing, or other operational workforce preferred.

Prior payroll processing experience preferred.

Knowledge of federal and state employment laws, including FMLA, ADA, EEOC, wage and hour regulations, workers' compensation, and leave administration.

Experience with HRIS, payroll, and timekeeping systems. Experience with ADP and UKG is preferred.

Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Competencies & Skills

Strong employee relations and conflict resolution skills.

Ability to build trust and credibility with employees and leaders at all levels of the organization.

Ability to exercise sound judgment and maintain confidentiality when handling sensitive matters.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Excellent verbal, written, and interpersonal communication skills.

Strong problem-solving skills and attention to detail.

Ability to work independently while collaborating effectively with cross-functional teams.

Adaptable and responsive to changing business needs and priorities.

Ability and willingness to spend significant time on the warehouse floor supporting employees and operations.

Our Way Culture

Demonstrate a commitment to teamwork, collaboration, and mutual respect.

Deliver exceptional customer service to both internal and external customers.

Promote a positive employee experience through open communication and responsiveness.

Support employee engagement, recognition, and community involvement initiatives.

Maintain open, honest, and professional relationships across the organization.

Support company goals while living our values every day.

Why Join Us?

Work in an environment where safety is our first priority.

Opportunity to build a career with a growing organization.

Medical, dental, and vision coverage for you and your family.

Life and disability insurance.

Wellness programs to support employee well-being.

Retirement savings program with company match.

Community volunteering opportunities.

Collaborative and team-oriented culture focused on growth and development.

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug screen and background check following a conditional offer of employment.