Human Resources Generalist & Learning Development Lead

Company Summary

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding.

Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs.

LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

Position Summary

The HR Generalist & Learning Development Lead plays a critical role in supporting positive employee experience across the organization. This position partners closely with the HR Manager on employee relations matters while leading the design, delivery, and administration of internal training and development programs. The role also performs core HR generalist responsibilities, supports the full employee lifecycle, and serves as a trained backup for payroll and benefits administration.

This role requires a well-rounded HR professional who is highly organized, employee-focused, and capable of balancing day-to-day HR operations with longer-term training and engagement initiatives.

Primary Duties and Responsibilities

Employee Relations & Engagement

• Partner with the HR Manager to support employee relations initiatives, including workplace investigations, corrective actions, performance management support, and conflict resolution.

• Assist with employee retention, engagement strategies, and culture building initiatives.

• Provide guidance to employees and managers on HR policies, procedures, and best practices.

• Maintain confidentiality and ensure compliance with employment laws and internal standards.

Learning, Training & Development (Primary Focus)

• Lead and manage the organization’s internal training and development function.

• Design, build, and implement companywide training programs, including:

• New hire onboarding and orientation

• Manager and leadership training

• Career path and professional development programs

• Position specific and department specific training

• Partner with leadership and department heads to identify training needs and close skill gaps.

• Manage and administer the Learning Management System (LMS)(Paycom), including:

• Creating and uploading courses and training content

• Automating training assignments and tracking completion

• Reports on training participation and effectiveness

• Continuously improve training materials to support employee growth, performance, and compliance.

HR Generalist & Administrative Support

• Serve as backup on the end-to-end onboarding processes, including:

• Preparing and sending offer letters

• Coordinating background checks and preemployment screenings

• Completing I9 verification and new hire documentation

• Serve as a backup contact for applicants and employees regarding HR and administrative inquiries.

• Maintain accurate and UpToDate employee records in HRIS and personnel files.

• With Payroll and Benefits Coordinator, Support benefits administration, open enrollment activities, and employee communications.

• Assist with audits, compliance reporting, and HR process improvements.

Payroll & Benefits Backup Support

• Serve as a trained backup for payroll operations.

• Crosstrain with Payroll and Benefits Coordinator to learn payroll processing, timekeeping systems, and payroll schedules.

• Assist with payroll related inquiries, timekeeping issues, and benefits as needed.

• Support continuity of payroll operations during absences or peak processing periods.

Core Competencies

• Strong knowledge of HR principles, employment law basics, and employee relations practices

• Training design, facilitation, and adult learning principles

• Experience with Learning Management Systems (LMS)

• Excellent written and verbal communication skills

• High level of organization, attention to detail, and follow through

• Ability to handle sensitive and confidential information with discretion

• Strong interpersonal skills with the ability to build trust across all levels

• Proficiency with HRIS systems, payroll systems, and Microsoft Office tools

• Ability to balance operational tasks with strategic initiatives

Work Environment

This position performs its duties from our New Braunfels, TX office. This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines.

Physical Requirements

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds.

Position Type and Expected Hours of Work

This is a full-time non-exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office are expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

Travel

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at our annual User Conference as assigned.

Salary Range

The pay rate is $32.00-$35.00 per hour. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Benefits

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:

• Paid Time Off

• 10 Paid Holidays

• Phantom Stock

• 401k Plan with up to 4% company match

• Medical Benefits (Health, Vision and Dental)

• Life Insurance (company paid)

• Long-Term Disability and Short-Term Disability (company paid)

• Employee discounts and perks program

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at HR@lcptracker.com.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required

• HR certification (PHR, SHRMCP) preferred but not required

• 3–6 years of progressive HR experience in a generalist or similar role

• Handson experience with employee relations, investigations, and engagement initiatives

• Demonstrated experience designing and managing training programs

• Experience administering or working within a Learning Management System

• Familiarity with payroll processes, timekeeping, and benefits administration

• Experience in a fast paced or multifunction HR environment preferred

• Paycom experience strongly preferred