Human Resources (HR) Manager

Welcome to Right at Home's
Job Opportunities The Right at Home Mission and Values

Right at Home has a mission to 'improve the quality of life for those we serve'. We do this by choosing the Right People , to deliver the Right Services with the Right Approach . To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients' different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver

The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision. Competitive pay, career development, a reward and recognition program and a world class team connection portal called 'Right About You! ' which includes a wellbeing and discounts program are all part of the advantages of working for Right at Home.

Right About You!

Right About You! is our new employee communication, recognition, wellbeing, benefits and discounts program. The program connects, recognises and supports Right at Home people wherever and whenever we work. The program brings to life our Values and Culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You! is to help our caregivers save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our caregivers save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more!

If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for some midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. Or, they click on our news stream to connect and keep up to date with their local office team mates or send them a 'high five' for something they did well.

As part of Right at Home's RightPeople , we have ensured that whatever makes our caregivers tick, Right About You! has it covered.

Right at Home is Australia's leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There's nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients.

In these trying times, we want to help and support you and your career. We want to provide you with the opportunity to serve a community who needs you right now. Right at Home stands prepared to equip you with the right training and support so you can help our most vulnerable community members, making a real difference to them while growing and thriving as a person. As a Right at Home caregiver, our mission of 'improving the quality of life for those we serve' becomes your mission, too.

Search and Apply Now

If our values align with yours, and you would like to experience the benefits of working for Right at Home, don't waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category.

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About Us:

Right at Home Melbourne North is a leading provider of high-quality in-home care and support services, dedicated to enhancing the quality of life for seniors, people living with disabilities, and those recovering from illness or injury. We are part of the internationally respected Right at Home network, committed to delivering person-centred care built on trust, compassion, and professionalism.

As our service continues to grow, we are seeking an experienced and proactive HR Manager with a strong understanding of the Social, Community, Home Care and Disability Services (SCHADS) Award and Fair Work Act 2009 to lead our human resources function.

Position Purpose

The HR Manager will be responsible for overseeing all aspects of human resources, ensuring that our people strategy aligns with organisational goals and compliance requirements. This includes recruitment, onboarding, employee relations, performance management, training and development, and maintaining compliance with Australian workplace laws and care sector regulations.

Key Responsibilities

Employee Relations and Compliance

• Provide expert advice on employee relations, performance management, and workplace conduct.
• Ensure compliance with the SCHADS Award, Fair Work Act, and National Employment Standards (NES).
• Maintain accurate and confidential employee records in accordance with privacy and data protection laws.
• Support management in handling grievances, investigations, and disciplinary matters with fairness and transparency.

Policy and Procedure Management

• Develop, review, and update HR policies and procedures to reflect current legislation and best practice.
• Support accreditation and auditing processes by maintaining HR documentation and compliance evidence.
• Ensure alignment of HR practices with Right at Home's values, policies, and quality standards.

Learning, Development and Performance

• Coordinate staff induction, training, and development programs to promote continuous learning.
• Track and report on mandatory training compliance.
• Support managers with performance reviews, goal setting, and coaching processes.

Workplace Health, Safety and Wellbeing

• Promote a safe, inclusive, and positive workplace culture.
• Support WHS initiatives and ensure adherence to relevant legislation.
• Develop and implement wellbeing and retention strategies to support staff satisfaction and engagement.

Strategic HR Leadership

• Partner with the leadership team to deliver strategic HR initiatives aligned with business objectives.
• Provide workforce analytics and reporting to support planning and decision making.
• Champion diversity, equity, and inclusion across the organisation.

Qualifications

Qualifications and Experience

• Tertiary qualification in Human Resources Management, Business, or a related field.
• Minimum 3-5 years' experience in HR management or a senior HR advisory role.
• Demonstrated understanding and application of the SCHADS Award, Fair Work Act, and related employment legislation.
• Strong experience in employee relations, recruitment, and compliance within the aged care, disability, or community services sectors.
• Excellent communication, problem solving, and interpersonal skills.
• High level of integrity, confidentiality, and professionalism.