Human Resources Lead

Key responsibilities:

1. Strategic HR leadership

• Define and implement a company HR strategy that supports business plans for the hotels and F&B outlets (workforce planning, retention, talent pipelines, etc).
• Advise executive team on organizational design, workforce optimisation, cost-to-serve, and change initiatives.
• Build and report on HR KPIs and dashboards.

2. Talent acquisition & onboarding

• Lead multi-site recruitment strategy by employer branding, campus & agency partnerships, selection standards, and structured interview processes.
• Oversee onboarding, induction and probation programs to ensure fast time-to-productivity and consistent guest-service standards.

3. Performance, succession & talent management

• Implement performance management framework aligned to business outcomes (SMART objectives, calibration, promotions).
• Build leadership development, succession planning and high-potential programs for operational managers across hotels and F&B.

4. Compensation, benefits & payroll compliance

• Design market-competitive pay structures, manage annual salary reviews and incentive schemes.
• Ensure accurate, timely payroll delivery, oversee payroll vendor/partner and resolve payroll escalations.
• Oversee benefits administration, staff discounts, medical insurance, end-of-service calculations and statutory contributions.

5. Employee relations & legal compliance

• Ensure compliance with UAE Labour Law, MOHRE requirements, visa & immigration processes.
• Manage disciplinary, grievance and absence management processes, lead fair investigations and maintain confidential records.
• Maintain up-to-date HR policies and employee handbook, ensure consistent policy application across sites.

6. Learning & development

• Define company L&D strategy, mandatory compliance training (safety, food hygiene), hospitality service standards, leadership & technical skills.
• Measure learning effectiveness, driving cross-property knowledge sharing and on-the-job coaching.

7. Culture, engagement & wellbeing

• Drive employee engagement strategy (surveys, focus groups, action plans), recognition programs and wellbeing initiatives.
• Champion diversity, inclusion and a positive, service-driven culture across all sites.

8. Risk management & vendor governance

• Manage external HR vendors (recruitment agencies, payroll providers, training vendors).
• Prepare for audits and inspections, ensure required Labour records, permits and reporting are maintained.

Job Type: Full-time

Pay: AED18,000.00 - AED20,000.00 per month

Application Question(s):

• What was your last drawn salary in AED per month and other benefits ?
• What is your expected Total salary in AED per month? Kindly note, Housing should be managed by self.
• Notice period in days

Experience:

• Hospitality: 1 year (Required)

Location:

• Dubai (Required)

Willingness to travel:

• 25% (Required)