Human Resources Manager

TITLE: Human Resources Manager

LOCATION: Hybrid (4 days in office – Pilsen*)

*Regular travel to other sites will be required

REPORTS TO: VP of Programs

JOB TYPE: Full-Time

FLSA STATUS: Exempt

PAY RANGE: $58,000 – $70,000

SCHEDULE: Standard office hours are 9:00 AM to 5:00 PM, Monday through Friday. This position requires occasional evening and weekend hours based on events, programmatic, and other scheduling needs.

Position Summary

The Human Resources Manager provides leadership and hands-on management of the organization’s human resources functions. This role ensures that HR systems, policies, and practices align with organizational goals, foster a positive and inclusive workplace culture, and support staff success. The HR Manager oversees the full employee lifecycle, benefits administration, employee relations, and compliance. The HR Manager is both a strategist and a doer – responsible for building efficient, compliant systems while also implementing them. This role requires creativity, problem-solving, and initiative to simplify processes, enhance staff experiences, and ensure compliance. The HR Manager serves as a trusted resource for staff and leadership, balancing independence with collaboration and knowing when to elevate matters to leadership for guidance. The HR Manager also partners cross-departmentally to strengthen organizational infrastructure and advance Mujeres Latinas en Acción’s mission.

Key Responsibilities:

Human Resources Leadership & Oversight:

• Manage the full employee lifecycle, including recruitment, onboarding, benefits administration, performance management, and offboarding.

• Ensure compliance with federal, state, and local labor and employment laws, HR policies, and organizational values.

• Develop, implement, and update HR systems, policies, and procedures that promote equity, efficiency, and staff engagement.

• Partner with supervisors on performance management, coaching, and professional development plans.

• Provide guidance and support on employee relations, conflict resolution, and workplace culture initiatives.

• Serve as primary administrator for HRIS (Paycom), ensuring accurate data entry, reporting, and utilization across HR processes.

• Participate in organizational committees and initiatives to advance equity, inclusion, and employee well-being.

• Represent HR in internal and external meetings as needed.

Benefits Administration:

• Oversee employee benefits programs (health, dental, vision, life insurance, retirement plans), including enrollments, changes, and terminations.

• Act as primary contact for employee benefits inquiries, assisting with eligibility, claims, and coverage.

• Administer leave programs (FMLA, ADA, personal leave), ensuring compliance and accurate recordkeeping.

• Reconcile benefits invoices and coordinate payroll deductions.

• Lead annual open enrollment process, including staff communication, vendor coordination, and enrollment tracking.

• Support employee wellness initiatives and benefits-related engagement activities.

Cross-Departmental Collaboration:

• Partner with Finance to ensure accurate payroll and benefits integration.

• Work with leadership on organizational development, workforce planning, and staff retention strategies.

• Maintain compliance with reporting requirements (ACA, EEOC, OSHA, etc.).

• Support risk management efforts related to employment practices, workplace safety, and confidentiality.

Risk Management & Compliance:

• Ensure organizational compliance with employment, operational, and facilities-related legal and regulatory requirements.

• Oversee risk management practices, including insurance coverage, security measures, and emergency preparedness planning.

• Other duties as assigned

Qualifications & Skills

• 5+ years of progressive HR experience, including benefits administration, employee relations, and compliance

• Strong knowledge of labor and employment laws, HR best practices, and benefits administration, risk management, and compliance best practices

• Demonstrated ability to manage multiple HR functions with accuracy and discretion

• Self-motivated, creative, and resourceful with the ability to design and improve systems, tools, and processes that enhance efficiency while ensuring compliance

• Comfortable working independently, taking initiative, and problem-solving while also knowing when to escalate issues for leadership input.

• Strong interpersonal and communication skills, with a collaborative and solution-focused approach.

• Experience with HRIS systems; Paycom experience preferred

• Ability to handle sensitive information with professionalism and confidentiality

• Excellent organizational and project management abilities

• Strong interpersonal skills with a collaborative, solution-focused approach

• Effective communicator with the ability to build trust across departments and with external partners

• Familiarity with nonprofit organizations or mission-driven environments preferred

• Bilingual (English/Spanish) required

Education & Certifications

• Bachelor’s degree in Business Administration, Human Resources, Organizational Leadership, or related field required; Master’s degree preferred.

• HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) strongly preferred.

• Facilities or operations management certification a plus.

Physical Requirements & Working Conditions

• This position has a hybrid work schedule which includes weekly in office presence

• Must be able to occasionally lift items weighing up to 20 lbs.

• Travel to other Mujeres office locations, as needed

• Flexibility to work evenings and weekends, as required

About Mujeres Latinas en Acción Founded in 1973, Mujeres Latinas en Acción is one of the longest-standing Latina-led organizations in the nation, providing culturally responsive services that empower survivors of gender-based violence, promote leadership, and advance community advocacy.

Mission: Mujeres Latinas en Acción empowers Latinas by providing services that reflect their values and culture and by being an advocate on the issues that make a difference in their lives.

How to Apply

Ready to join our team? Apply now by submitting your application, including your resume and a cover letter to Carla R. Gutierrez, VP of Programs, at cgutierrez@mujereslat.org. Candidates selected for consideration will be contacted for an initial interview, followed by a second interview if applicable. We look forward to receiving your application.

Mujeres Latinas en Acción is an Equal Opportunity Employer. We welcome and encourage applications from individuals of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, pregnancy, military status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation to complete the application or interview process, please contact us at mujeres@mujereslat.org. All your information will be kept confidential according to EEO guidelines.

As part of Mujeres pay equity commitment, it’s our policy that upon offering employment, we do not negotiate salary or benefits.

Job Type: Full-time

Pay: $58,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Chicago, IL 60608