Human Resources Manager

Position Summary:

The Human Resource Manager will lead the day-to-day functions of the Human Resources team, including recruiting, onboarding, compensation, benefits, HRIS oversight, policies & procedures, performance management and payroll coordination. The HR Manager will champion initiatives that promote employee engagement, well-being, and development while ensuring legal compliance and operational excellence. Reporting to the CEO and working closely with management and the branch leadership team, this position leads the development of a dynamic, vibrant and inclusive culture and offers the opportunity to support and influence the workplace to be in alignment with GPYMCA’s goals/mission and vision by championing our greatest asset – our people, making strides towards becoming an employer of choice.

Essential Duties and Responsibilities

• Oversees HR systems and employee records to ensure accuracy and improve the overall operation and effectiveness of the organization. Ensures timely and accurate submission of data requested by the EEOC, YMCA of the USA, Department of Labor, etc. and ensures recordkeeping controls are complying with auditing standards.
• Develops staffing strategies and implementation plans and programs with a particular focus on recruitment and retention. Identifies and cultivates appropriate and effective sources for candidates for all levels of jobs including evaluating current processes and procedures and implement changes to enhance the candidate and employee experience and support recruitment and retention of talent.
• Develops and maintains performance management and appraisal programs. Provides assistance to employees and supervisors with questions and workplace problems.
• Oversees compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Oversees benefit plan communication, enrollment and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes.
• Manage benefit administration, liaison with benefit broker and carrier, leads the annual Open Enrollment process and oversees the audit of benefit invoices for accuracy and ensure adjustments are processed accurately. Work with CFO and CEO on budgeting benefits and workforce/labor allocations.
• Remains current with employment laws and regulations. Maintains an effective program of compliance with laws and regulations related to human resources and manages relationships with compliance agencies and YMCA legal counsel.
• Oversees and provides technical support for HR operations. Continuously assess and enhance HR operations processes, policies, and procedures to adapt to evolving needs and best practices. Seek out and recommend innovative and efficient process improvements.
• Updates the Employee Handbook and Benefit Guide as needed. Understand and interpret HR policies, provide support and service to leadership and employees.
• Consults with managers and employees to provide advice and guidance on a full range of HR related matters including policy interpretation and the intersection of policies with federal and state laws and engage in finding solutions to employee relations issues.
• Partners with the payroll provider on new features/updates/requirements, etc. and design, configure and test as needed. Ensure accuracy of employee data, and current record keeping processes are timely. Leverage existing and new technology alternatives.
• Collaborates and coach HR team on HR services, functions etc. to support growth and development with a focus on providing customer service, integrity and confidentiality.
• Monitors all leaves, communications with employees, continuation of benefits, impact on accruals, return to work, etc.
• Other related duties or special projects as assigned.

Qualifications

• Bachelor’s Degree in Human Resources or related field preferred.
• Experience working at multi-site non-profit organization preferred.
• Minimum of 5 years’ experience in Human Resources and working knowledge of multiple human resource disciplines.
• SHRM-CP, SHRM-SCP, or PHR certification highly desirable.
• Supervisory experience preferred.
• Strong business and HR acumen, including strong problem-solving skills, critical thinking, sound judgement and analysis.
• Proficiency in HR related technology, Microsoft Office and HRIS/payroll systems (prior system implementation experience a plus).
• Demonstrated service orientation and ability to lead and mentor others.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent empathy skills to effectively address a variety of complex employee needs.
• Ability to work independently, think critically, and exercise sound judgement and problem-solving skills.
• Strong organizational skills, attention to detail, dedication to accuracy
• Ability to form strong partnerships and trust at all levels of the organization.

YMCA of Greater Providence Team Standards:

• Know our mission and be able to tell our story.
• The mission of the YMCA of Greater Providence is to build healthy spirit, mind and body for all, through programs, services and relationships that are based on our core values of caring, honesty, respect and responsibility.
• Honor your colleagues by being on time, present and fully engaged at all times.
• If you disagree, propose a solution.
• Be accountable for results.
• A commitment to valuing and acting as one YMCA as evidenced by referring to ourselves as employees of the YMCA of Greater Providence.
• Display leadership that requires not only skill, but energy, passion, optimism and creativity.
• Build open and honest communication. Face to face, or voice to voice, is the preferred method of communication with email for information sharing only.
• Deliver exceptional service that is of high value. Build a positive staff team. Be friendly.