Human Resources Manager

About the Company

Our client is one of the fastest growing HVAC sales, installation and service contractors for residential and commercial applications in the Northeast.

About the Role

We are seeking a dynamic and results-driven Human Resources Manager who will be responsible for owning recruiting for operations employees across multiple locations, expanding and delivering training & development using ADP, and providing day-to-day HR generalist support for our growing field and office teams. This role partners closely with Operations, Sales, and Customer Service leaders to build a reliable talent pipeline, and upskill the workforce.

What you'll do:

Talent Acquisition

• Lead full-cycle recruiting for installers, service techs, drivers/warehouse staff, and field supervisors.
• Build sourcing strategies across referrals, schools, community/job boards, LinkedIn, and local partnerships.
• Manage screening, interviews, assessments, offers, and pre-employment steps.
• Track requisitions and pipelines; deliver weekly recruiting metrics.
• Partner with operations leaders on workforce planning and consistent selection processes.

Training & Development

• Expand onboarding/training for Sales, Operations, Customer Service, Admin, and Front-line Leaders.
• Develop a core onboarding experience (values, safety, customer promise).
• Create role-based learning paths and micro-modules; map key competencies.
• Use ADP to assign, track, and report training compliance.
• Coordinate SME content, trainer schedules, and required certifications.

HR Operations

• Support employee-relations intake, investigations, and documentation.
• Assist with internal moves and performance cycle processes.
• Ensure onboarding readiness (I-9/E-Verify, uniforms, tools, checklists).
• Maintain accurate HR data and reporting in ADP.

What You Bring

• 5+ years of HR/talent experience, including full-cycle recruiting; skilled-trades or field-service background preferred.
• Experience designing and delivering training; ADP or similar LMS/HRIS experience a plus.
• Strong understanding of structured selection and recruiting analytics.
• Working knowledge of core HR practices (I-9/E-Verify, wage & hour, EEO).
• Clear, practical communicator who can influence field leaders.
• Bachelor’s degree in HR/Business or equivalent experience; HR certifications a plus.