Human Resources Manager

The HR & Administration Manager is responsible for managing all human resources functions and administrative operations within the company. This role ensures that staffing, compliance, employee relations, and office operations support the fast-paced needs of a fit-out business, including project-based manpower management, site coordination, and adherence to labor and HSE regulations.

Key Responsibilities:

• Develop and implement HR policies, procedures, and systems aligned with company objectives.
• Manage full recruitment cycle for office, technical, and site-based roles.
• Lead onboarding, induction, and orientation programs for new employees.
• Maintain updated job descriptions, KPIs, and organizational structure.
• Manage performance evaluation systems and support department heads in performance improvement plans.
• Oversee payroll inputs, attendance, overtime, and leave management systems.
• Ensure compliance with labor laws, visa processing, work permits, and employee documentation.
• Develop retention programs, employee engagement activities, and training initiatives.
• Handle employee grievances, disciplinary actions, and conflict resolution professionally.
• Monitor HR metrics and present reports to management.
• Oversee day-to-day office administration including facility management, supplies, and office support services.
• Manage company assets, equipment inventory, and maintenance schedules.
• Supervise administrative team, PRO/visa officer, and support staff.
• Coordinate logistics for project sites: accommodation, transport, uniforms, tools.
• Ensure proper documentation, filing, and archiving of contracts, correspondences, insurance policies, and legal documents.

Compliance:

• Ensure compliance with local labor laws, company policies, and industry standards.
• Support HSE and compliance departments in maintaining company certifications (ISO, QHSE etc.).
• Facilitate audits and ensure timely renewal of licenses, insurances, and permits

Skills and abilities:

• Bachelor’s degree in human resources or management, HR certification is a plus.
• 7- 10+ years’ experience in HR, five of which in a supervisory role, preferably in fitout, construction industry.
• Strong knowledge of labor laws, visa and immigration processes.
• Proficiency in HR systems, MS Office, and payroll coordination.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong organizational and multitasking skills
• Leadership and people management
• Decision-making and conflict resolution
• Confidentiality and professionalism
• High attention to detail
• Time and resource management

KPIs (Key Performance Indicators):

• Recruitment turnaround time
• Employee retention and satisfaction scores
• Accuracy of payroll and HR records
• Compliance with labor/HSE regulations
• Timely mobilization/demobilization of manpower
• Efficiency of administrative operations
• Cost control on HR/Admin expenditure