Human Resources Manager

Overview
The Human Resources Manager is a hands-on HR generalist who owns the day-to-day people operations of the organization, including recruiting and onboarding, payroll coordination, benefits administration, HR compliance, and employee relations. Approximately 70% of this role is focused on core HR responsibilities, with the remaining 30% devoted to basic bookkeeping support—including data entry in QuickBooks Online and A/P software, processing deposits, and assisting with routine accounting functions. This role is ideal for an HR professional who is excited to build healthy, compliant HR systems while also providing dependable back-office support.

KEY RESPONSIBILITIES:

Human Resources (70%)

• Own requisitions, sourcing, interviewing, offers, background checks, structured onboarding and orientation; ensure compliant hiring practices.
• Process bi‑weekly payroll in ADP; maintain deductions and withholdings; manage benefits enrollments, eligibility, and open enrollment; reconcile payroll liabilities.
• Maintain employee handbook and HR policies; ensure compliance with federal/state/local laws (FLSA, EEO, ACA, FMLA/ADA notices/documentation, I‑9, E‑Verify, posters, record retention).
• Communicate and explain employee handbook policies to staff; provide guidance on how policies apply to day-to-day situations.
• Serve as primary HR contact; coach managers; document and resolve employee concerns; guide corrective actions consistent with policy.
• Handle employee relations, including mediating and resolving conflicts, to maintain a positive work environment.
• Maintain accurate digital personnel files and HR data in ADP; produce compliance reports; ensure data privacy and security.
• Lead values-based recognition and manager enablement; run employee surveys and stay/exit interviews; translate insights into quarterly action plans and internal communications.

Bookkeeping (30%)

• Enter/route invoices for approval; maintain vendor files including W‑9s and Certificates of Insurance (COIs); coordinate with the appropriate manager for approvals and with vendor contacts as needed.
• Remote deposit checks and enter donations into QBO daily; coordinate with Development team for supporting documentation.
• Enter thrift store sales into QBO daily.
• Reconcile bank statements and donations recorded in QBO to Salesforce; investigate and resolve discrepancies in a timely manner.
• Reconcile payroll liability and benefits accounts; support year‑end W‑2/W‑3 tie‑outs.
• Serve as an interface with auditors (annually); providing any support documentation requested.

SKILLS AND QUALIFICATIONS:

• 3–5 years of progressive HR experience with hands-on ownership of payroll/benefits, compliance, and employee relations.
• 2+ years of bookkeeping experience, including A/P and reconciliations.
• 2+ years of experience with Workforce Now and QuickBooks Online (QBO).
• Proven ability to interpret policy, apply employment regulations, and make independent decisions on sensitive HR issues.
• Working knowledge of federal and North Carolina employment laws and HR best practices.
• Experience using ChatGPT or other AI productivity tools to streamline HR workflows (e.g., drafting policies/job descriptions, SOPs), with strong judgment and data‑privacy awareness.

WORKING CONDITIONS/PHYSICAL FACTORS:

The work is typically performed in an office environment while sitting, standing, or stooping. The employee occasionally lifts light and heavy objects, weighing up to 25 pounds, and uses equipment requiring a high degree of dexterity.

Pay: $43,000.00 - $47,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Work Location: In person