HUMAN RESOURCES MANAGER

Department: Human Resources
Date Most Recent Update: December 23rd, 2025

Human Resource Manager
FLSA Status: Exempt/ Full- time
Rate of Pay $85,000-95,000

This position is:
Mon-Fri 8:30am-4:30pm

Position Summary: Reporting directly to the Director of Human Resources, the HR Manager will directly supervise the Recruitment and Training & Development departments. This role is crucial to the success of our organization, ensuring the effective management of our valuable human resources and fostering a positive workplace culture. The ideal candidate will have a strong background in HR management, exceptional interpersonal skills, ability to promote a strong workplace culture, and a deep understanding of HR policies and procedures.

Essential Job Functions:1. Recruitment and Staffing:

• Supervise the Talent Manager
• Develop and implement recruitment strategies to attract top talent.
• Manage the full-cycle recruitment process, including job postings, interviewing, and onboarding.
• Collaborate with department heads to understand staffing needs and provide recruitment support.

2. Employee Relations:

• Work closely with managers in all areas of Employee Relations, including, but not limited to, professional development, policies and procedures, performance management, grievances, and disciplinary issues.
• Foster a positive working environment and promote employee engagement initiatives.
• Mediate and resolve conflicts, ensuring a fair and consistent approach.
• Monitor and analyze performance metrics, implementing improvements as needed.

3. Performance Management:

• Oversee the performance appraisal process, providing guidance to managers and employees.
• Works closely with the HR Generalist, using a holistic approach in developing performance improvement plans (PIPs), providing coaching to employees, and increasing employee engagement.

4. Professional Growth and Development:

• Identify training needs and coordinate professional development programs.
• Supervise Training & Development Specialist and Richcroft Training programs.
• Facilitate training sessions and workshops.
• Oversee Richcroft E-badge Academy (EBA)
• Encourage continuous learning and career growth opportunities for employees.

5. HR Compliance:

• Ensure compliance with local, state, and federal employment laws and regulations.
• Maintain and update HR policies and procedures.
• Must have the ability to interpret laws and policies, make recommendations to effectively resolve problems or issues by using judgment that is consistent with organization standards, practices, policies, procedures, regulations or government law.
• Prepare and submit required reports to regulatory agencies including but not limited to EEO-1, OSHA Log, Unemployment, NIC (MVA Registry), Worker’s Comp., National Core Indicators (NCI) Staff Survey

6. HR Strategy and Planning:

• Develop and implement HR strategies aligned with the company’s objectives.
• Participate in strategic planning and contribute to organizational development goals and initiatives, and promote a positive workplace culture.
• Conduct HR audits and assessments to identify areas for improvement.

7. HR Information Systems:

• Maintain HRIS and other systems to ensure accurate record keeping and reporting.
• Generate reports and analyze HR data to support decision-making.

Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, or related field, preferred.
• Associate’s degree and 2-3 years of experience in HR management or a related role, preferably in the non-profit or human services field.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.
• In depth working knowledge of HR laws, regulations, and best practices.
• Proven excellent communication, interpersonal, and organizational skills.
• Ability to handle sensitive information confidentially.
• Proficiency in HRIS and other HR software applications.
• Demonstrated ability to lead and develop HR staff.
• Ability to present information to employees at all levels.
• Proven ability to objectively handle complex, difficult, and emotional issues with employees; maintain confidentiality.
• Proficient in MS Office Suite

SKILLS:

• Fluent in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience with Ceridian Dayforce, Training & e-Tracking, Open Future Learning, and iCare Manager a plus.
• Strong leadership skills with a dedication to driving and achieving results.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and report-writing skills.
• Exceptional attention to detail.

Work Environment:

• This role requires a high level of interaction with employees across all departments.
• Occasional travel may be required for recruitment events, training sessions, and conferences.
• Standard office environment with regular business hours; some flexibility in working hours may be required.

Benefits include:

• Health/ Vision/ Dental/ Life insurance plans
• 401 (K) Retirement Plan
• Sick and Vacation time
• Short and Long-term disability plans
• Paid Holidays
• Paid training
• Tuition Reimbursement
• Employee Assistance Program (EAP)

NOTE: At the discretion of the Director of HR and CEO, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.