Reporting to President of Roth's and Chuck's Fresh Markets, the Human Resources Manager serves as a strategic business partner and HR generalist responsible for delivering comprehensive human resources support. The Human Resources Manager partners closely with operations leadership, store managers, and department managers to drive employee engagement, build high-performing teams, resolve complex employee issues, and ensure HR programs and practices support business objectives.
This role balances strategic HR consultation with hands-on problem-solving, managing the full employee lifecycle from recruitment through separation while ensuring compliance with federal, state, and local employment laws. The Human Resources Manager plays a critical role in creating positive employee experiences, reducing turnover, and building organizational capability.
Responsibilities:
- HR Business Partnership & Strategic Support
- Serve as strategic HR business partner to company leadership
- Partner with business leaders to understand business objectives and translate into HR strategies
- Provide consultative guidance on organizational design, workforce planning, and talent strategies
- Develop succession plans and talent pipelines for critical positions
- Support business initiatives through HR solutions including restructuring, expansion, and process improvements
- Analyze HR metrics and trends to identify opportunities and risks
- Partner various stakeholders on change management initiatives and organizational transformations
- Support new store openings, closures, and significant organizational changes
- Employee Relations & Performance Management
- Collaborate with management to communicate HR policies, procedures and regulations.
- Provide expert guidance on complex employee relations issues including performance management, policy violations, and workplace conflicts
- Conduct thorough, objective investigations of employee complaints, harassment allegations, discrimination claims, and policy violations
- Partner with managers on performance improvement plans, progressive discipline, and termination decisions
- Mediate conflicts and facilitate resolution between employees and/or managers
- Ensure consistent, fair, and legally compliant application of company policies
- Coach managers on difficult conversations, performance feedback, and employee development
- Review and approve termination recommendations ensuring proper documentation and legal compliance
- Handle unemployment claims and initial responses to government agencies (EEOC, DFEH, labor boards)
- Support workplace accommodation requests
- Collaborate with Union representatives regarding grievance resolution and related issues; collaborates with Labor Relations in negotiations, arbitrations, settlement agreements and boards of adjustments
Knowledge, Skills and Abilities:
- Knowledge of federal, state and local laws and statutes regulating employment in a union and non-union work environment.
- Experience managing employee relations issues and conducting investigations
- Proven track record partnering with business leaders
- Expertise in performance management systems, compensation, benefits, leaves, training, and Workers' compensation
- Knowledge of team member engagement best practices.
- Proven ability with active listening skills and team building skills.
- Exceptional interpersonal skills, including excellent verbal and written communication abilities and presentation skills.
- Demonstrated business savvy must possess strong organizational and analytical skills, attention to detail and understanding of financial reporting and analysis
- Proven track record of delivering excellent business results under demanding timetables.
- Maintain a high level of confidentiality.
- HRIS experience
- Strong expertise in Microsoft Office Word, PowerPoint and Excel.
- Retail, grocery, or multi-location operations experience preferred.
Experience: 5 years related experience, 2 years manager, supervisory, and/or leadership experience
Education: 4 year/Bachelors Degree and/or equivalent experience/training
Other: Up to 25% travel
Work Environment: Office, Grocery Store
Hiring Pay Range: $88,165 - $105,137
- Employee Development & Recognition
- Assess training needs and coordinate development programs for assigned business units
- Design and facilitate training on various topics including performance management, interviewing, employee relations, compliance
- Ensure ongoing leadership development
- Partner with Training department on curriculum development and delivery
- Evaluate, recommend and implement employee recognition programs
- Talent Acquisition
- Manage the recruitment process with hiring managers from requisition to offer
- Review and approve job postings, and offers of employment
- Conduct or participate in interviews for key management and professional positions
- Manage onboarding programs ensuring new hires have positive first experiences
- Track time-to-fill, quality of hire, and recruiting effectiveness metrics
- Compensation & Benefits Administration
- Administer compensation programs including merit increases, promotions, and market adjustments
- Review and approve salary recommendations ensuring internal equity and market competitiveness
- Partner with Compensation team on job evaluations, salary structure placement, and market pricing
- Provide guidance on benefits programs, enrollment, and employee questions
- Coordinate leave of absence administration (FMLA, CFRA, disability, personal leave)
- Ensure proper administration of workers' compensation claims and return-to-work programs
- HR Compliance & HRIS
- Monitor regulatory changes and communicate impacts to business
- Conduct routine HR audits ensuring policy compliance
- Maintain required postings, notices, and employee documentation
- Support government audits (EEOC, DOL, DFEH, wage and hour) and investigations
- Review and update HR policies and procedures
- Ensure HRIS data integrity and accuracy
- Generate HR reports and analytics for leadership (turnover, headcount, diversity, etc.)
Job Type: Full-time
Pay: $88,165.00 - $105,137.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person