Summary

The Human Resources Manager serves as a strategic and operational business partner responsible for ensuring compliance with human resources, pharmacy accreditation, and regulatory requirements. This role oversees core HR functions including employee relations, investigations, compliance, training, HR reporting, and people leadership. The Human Resources Manager partners closely with operational, clinical, and leadership teams to drive employee performance, engagement, retention, and organizational effectiveness while ensuring adherence to employment laws, accreditation standards, and internal policies.

Salary Range: $105,000 - $113,000/yr (DOE)

Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm

Location: 5340 Legacy Dr. Plano, TX

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

Employee Relations & Performance Management

• Provide coaching, guidance, and support to managers and employees regarding employee relations matters, corrective action, performance improvement plans, and terminations.

• Conduct internal employee investigations, including documentation, interviews, findings, and recommendations, ensuring consistency and compliance with company policy and employment law.

• Serve as a trusted advisor to leadership on complex employee relations and risk mitigation matters.

Compliance, Accreditation & Policy Management

• Ensure ongoing compliance with federal, state, and local employment laws and pharmacy accreditation and regulatory requirements.

• Collaborate with the HR team to develop, update, and maintain HR policies, procedures, training materials, and new hire orientation programs.

• Partner with clinical education and operations to ensure HR-related compliance and training requirements are met and documented.

HR Operations & Administration

• Execute and oversee personnel actions including hires, transfers, promotions, leaves of absence, and terminations, ensuring accurate documentation and timely communication to stakeholders.

• Respond to employee and manager inquiries related to HR processes, policies, payroll, benefits, and labor laws.

• Support payroll administration by processing payroll reports and resolving escalated payroll-related questions or discrepancies.

• Maintain and analyze HR data and reports to support compliance, workforce planning, and leadership decision-making.

Leadership & Team Management

• Manage, coach, and develop assigned HR support staff to ensure high-quality service delivery and professional growth.

• Foster a collaborative, service-oriented HR team culture aligned with organizational values.

Training & Development

• Assist in the design, development, and implementation of HR-related training programs, including compliance, leadership, and employee development initiatives.

• Support leadership development and continuous improvement initiatives as assigned.

Projects & Organizational Support

• Lead or participate in HR projects and initiatives aligned with organizational priorities.

• Lead or participate in administrative staff meetings, cross-functional meetings, and professional development activities.

• Always represent the organization professionally and maintain effective working relationships across all levels of the organization.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to work professionally and effectively with employees and leaders at all organizational levels.

• Strong knowledge of employment law, regulatory compliance, and HR best practices.

• Ability to analyze complex issues, exercise sound judgment, and make independent decisions.

• Excellent problem-solving, analytical, research, and organizational skills.

• Strong written and verbal communication skills, including the ability to explain technical concepts in clear, practical terms.

• High level of integrity, discretion, confidentiality, and professionalism.

• Results-driven, proactive, and adaptable in a fast-paced, growth-oriented environment.

• Demonstrated understanding of business operations and the ability to align HR strategies with organizational goals.

Education and/or Experience

• Associate’s degree in Human Resources, Business Administration, or a related field required.

• Minimum of seven (7) years of progressive Human Resources experience.

• Minimum of three (3) years of people management or supervisory experience.

• Professional Human Resources certification (PHR, SHRM-CP, or higher) preferred.

• Prior experience in healthcare or pharmacy-related fields.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

Comments

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.