Human Resources Manager

Human Resources Manager | Full-Time | Greensboro, NC (Hybrid) | $70,000-$85,000

Thirty years of being the firm that gets called when it matters. Fifty-five people. Trusted by some of the largest names in energy, environmental engineering, and fuel retail.

Now we are entering our next chapter. Evolving how we operate from the inside out. Not by chasing trends, but by strengthening the foundation: our people, our processes, and the platforms that support them.

This is a company that has earned its place in the room. And is now building the next version of itself with intention.

Not a startup. But building with the clarity, urgency, and accountability of one.

If you want to help shape what comes next, and do it in a way that puts people at the center, keep reading.

The Opportunity

• We are looking for an HR Manager who wants to do more than maintain systems. You will help build and refine them.
• This role is an important part of how our company evolves. As we grow and adapt, we need someone who can bring clarity to how people succeed here: how they are onboarded, developed, supported, and held accountable.
• You will partner closely with leadership to turn good intentions into consistent, scalable practices. Helping ensure that how we operate internally matches the standard we deliver to our clients.

What This Work Looks Like

• Building systems designed for people to thrive in, not just navigate. Clear paths for growth, precise roles and expectations, and the kind of clarity that removes friction instead of adding to it.
• It looks like strengthening how we onboard, train, and develop our team, while simplifying processes and improving the tools that support the work.
• In short, it is about aligning our people, our processes, and our platforms so our team can do their best work. And grow with the company as it evolves.

What You Will Own

People systems and infrastructure:

• Lead our HRIS migration and own the configuration, data integrity, and team rollout
• Build and maintain our HRIS as the single source of truth for employee data and benefits
• Upgrade and implement a company-wide performance management system
• Develop onboarding and offboarding processes that are documented, repeatable, and reflect who we are
• Support the rollout of a new compensation framework and pay band structure tied to market benchmarks

Day-to-day HR operations

• Administer benefits programs including enrollment, changes, and annual renewals
• Serve as the first point of contact for employee questions, concerns, and conflict resolution
• Manage compliance with federal, state, and local employment laws across a geographically distributed and international workforce
• Maintain accurate, confidential employee records in accordance with legal requirements

Talent and culture

• Own full-cycle recruiting: job postings, screening, interviewing, and offer letters
• Build a recognition and engagement program that is authentic and tied to our values
• Develop training programs aligned with leadership development priorities
• Help build the cultural infrastructure for a high-accountability, high-support environment

Strategic partnership

• Serve as a thought partner to the COO on org design, role clarity, and workforce planning
• Participate in our EOS (Entrepreneurial Operating System) operating rhythm including quarterly planning and weekly leadership meetings
• Proactively surface people trends, risks, and opportunities before they become problems

What We Are Looking For

We are looking for someone who:

• Thinks in systems, not just policies Is comfortable bringing structure and clarity into evolving environments
• Balances people-first thinking with performance and accountability
• Communicates directly and builds trust across all levels of the organization Is energized by building, not just maintaining, how a company operates
• Thrives in a collaborative environment and is comfortable owning their work with confidence
• Brings experience and comfort with HR technology and platforms: configuration, workflow automation, and data integrity

Experience matters, but mindset matters more. If you have helped organizations mature how they support and develop their people, you will likely find this role both challenging and rewarding.

Preferred qualifications

• 3-5 years of HR generalist or HR management experience
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
Proven ability to evaluate, implement, and manage HR technology platforms
• - not just use them
• Background in a multi-service or multi-product organization where people support work across more than one business line
• Experience supporting a distributed, remote-flexible, or international workforce

Why This Role Matters

• Our clients trust us because of the expertise, judgment, and relationships our people bring to the table.
• This role ensures that internally, we are just as intentional: creating an environment where people are set up to succeed, grow, and contribute at a high level.
• As we continue to evolve, this position plays a critical role in making sure we do it the right way.

How to Apply

Submit your application by providing a resume, thoughtful cover letter, and answering a few questions at www.pinnacleems.com/careers (http://www.pinnacleems.com/careers). We would love to hear from you.

Pinnacle is a WMBE-certified, equal opportunity employer and we mean it. If you have been hesitant to apply for roles like this one, we want you to know: we are not just checking a box. Candidates from underrepresented communities are strongly encouraged to apply.

We provide a competitive compensation package and a wide range of benefits, including Paid Time Off, Holiday Pay, and 401K. Our working hours are Mon-Fri 8am-4:30pm ET.