Position Overview
This role serves as a hands-on HR partner supporting retail business growth in the U.S., with a strong focus on frontline recruitment, payroll & benefits administration, and daily HR operations. The ideal candidate combines execution excellence with business partnership to support a fast-growing retail organization.
Key Responsibilities
1. Talent Acquisition (50% – Retail Focus)
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Lead end-to-end recruitment for retail frontline and corporate roles, with a focus on store hiring
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Partner closely with hiring managers to understand workforce needs and deliver effective sourcing and hiring strategies.
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Build and maintain strong talent pipelines to support new store openings and ongoing retail expansion.
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Track recruiting metrics (time-to-fill, quality of hire) and continuously improve hiring efficiency and candidate experience.
2. Payroll & Benefits (30%)
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Manage end-to-end payroll coordination, ensuring accuracy, timeliness, and compliance with federal, state (especially California), and local regulations.
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Administer employee benefits programs (health, 401(k), leave policies), ensuring competitiveness and smooth employee experience.
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Partner with Finance and external vendors (e.g., payroll providers, brokers) to ensure proper processing, reporting, and compliance.
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Handle employee inquiries related to payroll, benefits, and compensation matters.
3. HR Operations & Employee Relations (20%)
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Support daily HR operations, including onboarding, offboarding, employee records, and HRIS maintenance.
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Address employee relations matters, ensuring fair, consistent, and compliant practices aligned with company policies and U.S. labor laws.
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Partner with business leaders to support employee engagement, and team effectiveness.
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Maintain HR policies, reporting, and documentation to ensure compliance and operational efficiency.
Qualifications
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Bachelor’s degree in human resources, Business, or related field
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5+ years of HR experience, with strong exposure to retail environments (multi-store preferred)
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Proven experience in high-volume retail recruiting and frontline hiring
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Hands-on experience in payroll coordination and benefits administration in the U.S.
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Solid knowledge of U.S. employment laws, especially California labor regulations
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Experience working in a fast-paced, growing organization
Skills & Competencies
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Strong execution and ability to manage multiple priorities
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Excellent communication and stakeholder management skills
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Detail-oriented with strong problem-solving capability
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Comfortable working hands-on while also supporting strategic initiatives
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High level of integrity and ability to handle confidential information
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Passion for sports and retail