Human Resources Manager

Own A Car is seeking an experienced HR Manager to build and maintain professional, compliant, and high-performing workplace practices across our dealership. You will manage day-to-day HR operations, employee relations, training and development, and compliance to help run the dealership as professionally and efficiently as possible.

Key Responsibilities

• Time & Attendance: Oversee timecard collection, verification, and coordination with payroll; resolve discrepancies and enforce attendance policies.
• Compliance: Ensure compliance with federal, state, and local labor laws; maintain employment records, I-9s, posters, and required notices; coordinate audits and reporting.
• Employee Relations & Recourse Coordination: Serve as primary point of contact for employee concerns and complaints; conduct investigations, document outcomes, and manage corrective action plans; act as an impartial recourse coordinator to resolve workplace issues.
• Professional Standards: Promote and enforce professional conduct, dress code, and customer-facing behaviors among staff.
• Onboarding & Offboarding: Manage the hiring process onboarding paperwork, orientation, benefits enrollment, and termination procedures; ensure smooth transitions and documentation.
• Training & Development: Design and oversee training programs (product knowledge, compliance, customer service, sales processes, safety); coordinate ongoing learning and skills development.
• Performance Management: Administer performance review processes, set goals with managers, document performance issues, and support improvement plans.
• Recruitment & Staffing Support: Partner with hiring managers to create job descriptions, screen candidates, coordinate interviews, and support selection decisions.
• Policies & Procedures: Develop, update, and communicate HR policies, employee handbook, and disciplinary procedures.
• Benefits Administration: Coordinate benefits enrollment, leaves of absence, accommodations, and related vendor communications as needed.
• Records & HRIS: Maintain accurate personnel records and HR information systems; produce HR metrics and reports for management.
• Safety & Risk: Support workplace safety efforts and coordinate with managers on OSHA, workplace incidents, and corrective actions.
• Cross-functional Support: Advise managers on staffing strategy, rostering, conflict resolution, and workforce planning.

Required Qualifications

• 3–5+ years HR experience, preferably in retail, automotive, or fast-paced service environments.
• Strong knowledge of California (or relevant state) labor laws and HR best practices.
• Experience with timekeeping systems, payroll coordination, and HRIS.
• Demonstrated experience handling investigations and employee relations.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• High integrity, discretion, and ability to handle confidential information.

Preferred

• HR degree or equivalent (BA/BS in HR, Business Administration, or related field).
• HR certification (SHRM-CP, PHR) preferred.
• Experience with recruiting, training program development, and benefits administration.

Working Conditions & Hours

• On-site at dealership; occasional evening/weekend flexibility for trainings or meetings may be required.

Pay: $57,821.14 - $69,634.07 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Work Location: In person