Human Resources Manager (Bilingual)

HR & Operations Specialist

Location: Ontario, CA

About Us

Key-In Nutrition is a fast-growing ingredient distributor specializing in dietary supplement raw materials, including herbal extracts, fruit powders, sweeteners, and minerals.

We are building a structured and scalable organization to support rapid growth and are looking for a hands-on team member to help us grow efficiently.

Position Overview

We are seeking a highly organized and execution-driven HR & Operations Specialist to support both recruiting and internal operations.

This role is ideal for someone who thrives in a fast-paced environment and enjoys building structure within a growing company.

Key Responsibilities - Recruiting & Talent Acquisition

• Manage full-cycle recruiting:
• Job postings (Indeed, LinkedIn, recruiters)
• Resume screening and initial interviews
• Interview coordination with hiring managers
• Offer preparation and onboarding
• Build talent pipelines, especially for Sales and Operations roles
• Improve hiring efficiency and candidate experience

HR Operations

• Maintain employee records and onboarding/offboarding processes
• Prepare and manage HR documents:
• Offer letters
• NDAs
• Basic employee handbook
• Track attendance, PTO, and employee status
• Support basic employee relations

Administrative & Internal Operations

• Manage employee expense reimbursement process
• Maintain and enforce travel and expense policies
• Track and organize receipts and expense records (Google Drive / Sheets)
• Manage company credit card usage and expense tracking
• Improve internal workflows and operational efficiency
• Support internal documentation and SOP development

Cross-functional Support

• Work closely with Sales, Purchasing, and Finance teams
• Coordinate with payroll providers and external HR consultants if needed
• Support implementation of internal systems (CRM, tracking tools, etc.)

Qualifications Required

• 2–5 years of experience in HR, Operations, or Administrative roles
• Strong recruiting experience preferred
• Highly organized and detail-oriented
• Strong execution and problem-solving skills
• Ability to work in a fast-paced, growing environment

Preferred

• Experience in small to mid-size companies or startup environments
• Familiarity with expense management and reimbursement processes
• Experience with Google Workspace and CRM systems
• Bilingual (English & Chinese) is a plus

Pay: $48,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan

Education:

• Bachelor's (Required)

Experience:

• Human resources: 2 years (Preferred)

Language:

• Chinese (Required)

Work Location: In person