Human Resources Manager, DTC | Charlotte, NC

Join our passionate community brought together by our love for great beer, cider, craft cocktails, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, evolving, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation

• Exceptional Health Benefits

• No Waiting Period to Enroll
• Paid Family Leave

• Flexible Schedules & Generous Paid Time Off

• Ample Product Discounts

• Opportunities for Growth Across 5 Successful Brands

WHAT WE DO

Behind every great craft beverage is a dedicated team working tirelessly behind the scenes. Our corporate team handles everything from finance and human resources to marketing and sales, freeing our brewers and cidermakers to focus on what they do best — crafting innovative, high-quality beverages that stand out in the market. With a deep passion for the craft beverage industry and proven expertise, our support team ensures smooth operations and strategic growth, helping us deliver exceptional products to craft enthusiasts everywhere.

Human Resources Manager, DTC | Charlotte, NC

The Human Resources Manager is responsible for the day-to-day operations that support a specific division within the ABV family of brands including but not limited to manufacturing, operations, retail/hospitality, and sales. The Manager serves as a subject matter expert on policies and procedures, performance management, and retention through employee engagement. A successful Manager also provides excellent customer service, remains relevant to new benefit programs and Human Resources trends. They will support by coaching and developing management to support their teams and engage their employees for a World Class Experience.

Reports to: VP of Human Resources

WHAT YOU'LL DO

• Drive company values (pillars) through the partnership and coaching of staff.
• Drive timely communication throughout the year for company announcements, annual notifications, annual enrollments, review periods, etc.
• Ensure compliance with COBRA, HIPAA, ERISA, and ACA provisions, all federal, state, and local employment laws and files required State and Federal reports.
• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Manage leave of absence programs and administration.
• Ensure benefit materials are designed and distributed for newly eligible/open enrollment, and summary plan descriptions on file.
• Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
• Develop strong partnerships with management and provide expert consultation on employee matters.
• Manage a successful onboarding process, providing a world-class introduction to the company and ensuring all partnerships are in place.
• Provide timekeeping support to management and payroll.
• Identify and assess the compliance and risk opportunities within the company and ensure mitigation plans are in place.
• Identify, partner with the HR Director on development, and execute training and development initiatives for employees and management.
• Facilitate stay and exit interviews and take appropriate coaching actions as needed.
• Manage unemployment claims.
• Manage information of a sensitive nature and always maintain discretion and confidentiality.
• Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned by management.

Competencies

HR (Human Resource) Expertise - Maintains relevant knowledge of HR practices, strategy, and technology. Delivers best practices and customized solutions for organizational challenges.

Decision Quality - Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience, and judgement when making decisions. Consider all relevant factors and use appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice.

Communicates Effectively - Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and message. Provides timely and helpful information to others across the organization. Encourage the open expression of diverse ideas and opinions.

Collaborate - Worked cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and other areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others.

Instills Trust - Follows through on commitments. Is seen as direct and truthful. Keeps confidence. Practices what he/she preaches. Shows consistency between works and actions.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position. Days of work are typically Monday through Friday. Evening and weekend work may be required as job duties demand.

Travel

Travel is expected to be about 5% of the time.

WHO WE'RE LOOKING FOR

• Bachelor’s degree or equivalent
• 3+ years’ experience in Human Resources
• Excellent communication skills (oral and written)
• Computer proficiency in Microsoft 365
• Project management skills
• Proven record of effective team collaboration
• Proven ability to prioritize simultaneous items
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, ACA, and Social Security and DOL requirements
• HRCI or SHRM accreditation preferred

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties

Artisanal Brewing Ventures is an Equal Opportunity Employer.