Human Resources Manager (Sole HR Practitioner – Retail)

Position Summary:

We are seeking a proactive, experienced, and hands-on Human Resources Manager to lead all HR functions in our growing retail organization of 55-100 employees. As the sole HR practitioner, you will oversee HR operations across multiple retail locations, ensuring compliance, supporting store leadership, and creating a positive work environment. This role requires a balance of strategic planning and day-to-day execution in a fast-paced, customer-focused industry.

Key Responsibilities:

Recruitment & Staffing

• Manage end-to-end recruitment for store-level and corporate positions.
• Collaborate with store managers to forecast staffing needs and reduce turnover.
• Maintain job postings, conduct interviews, and coordinate new hire onboarding.

Employee Relations & Engagement

• Serve as a trusted advisor to store managers and employees on HR issues.
• Resolve conflicts, coach managers on employee performance, and ensure fair practices.
• Support a positive, inclusive, and productive retail work culture.

HR Compliance & Recordkeeping

• Ensure compliance with all federal, state, and local labor laws (wage/hour, scheduling, I-9s, etc.).
• Maintain employee files and ensure confidentiality of HR data.
• Conduct internal audits and support external audits as needed.

Training & Performance Management

• Develop and roll out training programs on topics such as customer service, workplace safety, and harassment prevention.
• Lead the performance review process and support ongoing employee development.
• Identify high-potential talent and assist in career pathing and internal promotions.

Compensation & Benefits Administration

• Administer benefits programs including health insurance, 401(k), paid time off, and leave of absence.
• Partner with payroll and finance to ensure accurate and timely processing.
• Assist employees with benefit inquiries and claims issues.

Safety, Wellness & Culture

• Partner with store leadership to maintain a safe and healthy work environment.
• Help lead wellness, recognition, and employee appreciation initiatives.
• Champion diversity, equity, and inclusion efforts.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (required).
• 5+ years of HR generalist experience; retail industry experience preferred.
• Strong knowledge of employment law, retail labor regulations, and HR best practices.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work independently and travel to store locations as needed.
• Proficiency in HRIS systems and Microsoft Office Suite.

Preferred:

• HR certification (PHR, SHRM-CP, or equivalent).
• Bilingual (Spanish/English) a plus.

Why Work With Us?

• Opportunity to lead HR in a dynamic retail environment.
• Influence culture and people strategy from the ground up.
• Competitive salary, benefits, and employee discounts.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Human resources: 3 years (Required)

Ability to Commute:

• Kansas City, MO 64112 (Preferred)

Ability to Relocate:

• Kansas City, MO 64112: Relocate before starting work (Preferred)

Work Location: In person