Qureos

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Human Resources Representative

Department

Human Resources

Reports To (Title)

Operations Manager

Employment Type

  • Seasonal / Temporary (aligned with event season)
  • Full-time hours during peak season

Location

This position will be based at the Company’s Detroit, Michigan office location.

Contact Information

For all communications regarding this position, use the contact information below.

  • Contact Name: Kayla Alexander

Position Summary

The Seasonal Human Resources Representative is responsible for managing all hiring,

onboarding, and employee support functions during the active event season. This role plays a

critical part in staffing operations by ensuring all departments are fully staffed, employees are

properly onboarded, and workforce needs are supported in real time throughout the season.

This position requires a hands-on, fast-paced approach to HR, supporting a high-volume,

seasonal workforce across multiple departments.

Essential Duties and Responsibilities

Full-Cycle Recruitment & Hiring

  • Lead all seasonal hiring efforts across departments (Box Office, Food & Beverage,

Production, Operations, Facilities, etc.)

  • Post job openings, screen candidates, and coordinate interviews with department

managers

  • Conduct hiring decisions in collaboration with leadership
  • Manage high-volume applicant tracking and communication
  • Ensure all positions are filled prior to and throughout the season

Onboarding & New Hire Processing

  • Coordinate and lead onboarding sessions for all new hires
  • Prepare offer letters, employment agreements, and new hire paperwork
  • Ensure completion of I-9s, W-4s, and all required employment documentation
  • Enter employee data into payroll/HR systems (e.g., Paychex Flex)
  • Educate employees on company policies, procedures, and expectations

Employee Support & Relations (In-Season)

  • Serve as the primary HR contact for all seasonal employees
  • Address employee questions, concerns, and workplace issues in real time
  • Support managers with employee coaching, discipline, and conflict resolution
  • Maintain a visible presence on-site during events to support staff
  • Promote a positive and professional work environment

Workforce Coordination & Staffing Support

  • Monitor staffing levels and adjust hiring based on operational needs
  • Partner with department managers to ensure proper scheduling coverage
  • Assist with call-offs, replacements, and last-minute staffing needs
  • Track attendance trends and report concerns to management

Payroll & Timekeeping Coordination

  • Ensure all employees are properly set up in payroll systems
  • Support managers with timekeeping and approval processes
  • Review timecards for accuracy and follow up on discrepancies
  • Coordinate with finance/payroll to ensure timely and accurate pay

Compliance & HR Administration

  • Ensure compliance with all federal, state, and local labor laws
  • Maintain organized and accurate employee records (digital and physical)
  • Enforce company policies consistently across departments
  • Support any HR audits or documentation requests

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