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Human Resources Specialist - Training & Performance
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SUMMARY: Training & Performance Specialist is responsible for coordinating and sustaining organization-wide training efforts that support employee readiness, consistency, and performance across the company. This role serves as a centralized partner by managing learning systems, tracking and designing role-based training requirements, and coordinating internal and external training resources, including subject matter experts, vendors, and professional development opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as the centralized administrator for the company’s Learning Management System (LMS), including content management, completion tracking, reporting, and troubleshooting.
- Coordinate company-wide operational training schedules, calendars, logistics, communications, materials, and participant tracking across departments.
- Conduct or facilitate training related to field operations, treatment operations, heavy equipment operation, and other technical areas.
- Track and design role-based training requirements, licenses, certifications, and renewals and notify supervisors and employees of upcoming deadlines and completion needs.
- Partner with department leadership to identify training needs related to job readiness, operational consistency, systems usage, and performance improvement.
- Identify, source, and coordinate subject matter experts, facilitators, and external training providers to deliver role specific and performance focused training, either on site or off site.
- Serve as the primary point of coordination for external training activities, including vendor selection, employee registration, scheduling, approvals, payment processing, and documentation.
- Manage training activities within approved budgets, maintaining an approved roster of training providers and exercising sound judgment to evaluate costs, identify efficiencies, and recommend cost effective training solutions aligned with organizational needs.
- Support onboarding and job readiness initiatives by coordinating and designing training plans, job aids, reference materials, and proficiency checklists.
- Maintain organized repositories of training resources, SOPs, job aids, and learning documentation for company-wide access.
- Ensure all internally and externally delivered training is properly documented and tracked in the LMS, including attendance, completion, and supporting records.
- Manage functional operation of LMS; investigate and support incorporation of new or added modules/features which may be of benefit to the Authority.
- Prepare training summaries, participation records, evaluations, and post training assessments for leadership and internal stakeholders.
- Analyze training data and completion metrics to identify trends, gaps, and opportunities to improve workforce performance.
- Keep abreast of industry and technological trends in professional development and training methods and platforms
- Support company-wide engagement, culture, and performance initiatives.
- Adhere to approved training budgets and provide recommendations regarding training tools, platforms, and external resources.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree required. Equivalent combinations of education, military training, and relevant professional experience may be considered in lieu of a bachelor’s degree.
- Minimum of 4 years of progressively responsible experience in training coordination, learning administration, workforce performance support, or related function in a manufacturing/industrial environment.
- Proficiency using learning management systems, HRIS platforms, CRM tools, or comparable enterprise systems to track participation, completion, and outcomes.
- Experience coordinating internal and external training resources, including subject matter experts, vendors, and professional development programs.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Valid driver’s license is required.
- Certifications related to training, adult learning, instructional design, learning systems, project management, or performance improvement such as Lean Six Sigma are preferred but not required.
- Equivalent military training, instructor qualifications, or formal leadership programs are highly valued.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed in a combination of office, training, and operational settings, with occasional exposure to varying environments (indoors and outdoors).
- Must be able to lift materials (up to 25 lbs), set up training spaces.
- Must be able to differentiate colors and shades of color to assess visual training materials or printed resources as needed.
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