HUMAN SERVICES CASE WORKER III

Position Information

Under general supervision, performs a broad range of difficult and complex professional casework duties for the Washoe County Human Services Agency; and performs related work as required.

This position is in a flexibly staffed class series. The hiring department has the discretion to hire at any level within the class series for which the applicant may be qualified. Applicants interested in being considered for a Human Services Case Worker I, Case Worker II and the Case Worker III must submit an application for each position.

This is an Open Competitive / Countywide Promotional recruitment being conducted to fill current full-time vacancies with the Washoe County Human Services Agency. The list established from this recruitment may be used to fill Child Protective Services (CPS), Adult and Senior Services Case Worker vacancies as they occur.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

Minimum Qualifications

Two years of professional level experience providing casework/counseling or placement services, or working with individuals or families in a community-based, case management role AND a bachelor’s degree from an accredited college or university in social work, criminal justice, psychology, sociology, or a closely related field; OR license to practice Social Work in the State of Nevada or eligibility for licensure in the State of Nevada AND two years of full-time experience performing professional social work. A master’s degree in social work may substitute for one year of experience.

License Or Certificate
A valid driver's license is required at the time of appointment and must be maintained for continued employment in this classification.

The Ideal Candidate

• Demonstrates the ability to successfully meet deadlines and manage multiple priorities in a fast-paced environment.
• Possesses effective interpersonal and communication skills with clients from a wide range of socio-economic backgrounds, division staff, representatives of other departments and the general public.
• Has previous experience with case management or protective service for diverse and vulnerable populations (Children’s, Adults and Senior Services).
• Possesses strong written communication skills in both formal and informal situations (for example, court reports, case note documentation, letter-writing).
• Demonstrates good judgment and employs critical thinking to execute duties, identify issues, seek solutions and recommend improvements in support of departmental goals.
• Bilingual skills are highly desirable.

Conditions of Employment

The Washoe County Employees Association (WCEA) Non-Supervisory Collective Bargaining Agreement (CBA) covers the Human Services Case Worker III position.

What Happens Next

• Informational Skills (including reading comprehension, critical thinking, decision making, fact finding)
• Occupational Skills (case work; legal & regulatory navigation)
• Interpersonal Skills
• Communication Skills

• “Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment.
• “Inbox” to view the notices which have been sent to you for each recruitment
• “Account” to update your contact information. Please note to update your phone number on previously submitted applications you must contact careers@washoecounty.gov.

Veteran Point