HVAC Call Center Representative- Tues-Sat

Job description:

Now Hiring: Call Center Representatives – Join the Raynor Services Team!
Location: Mount Holly, NJ (in person role)
Pay: $20–$25/hour + Bonuses & Spiffs
Benefits: Weekly Pay |401(k) | Health, Dental & Vision Insurance
Shift- Tues-Sat or Wed- Sun

At Raynor Services , we’re more than a service provider — we’re a tight-knit team that treats customers and each other like family. Based in Mount Holly, NJ , we’ve built our reputation on trust, expertise, and doing the job right the first time. Raynor Services is looking for a Customer Service Rep ready to assist with jobs, support a team, and grow with a company that values your skills.

What You’ll Get at Raynor Services:

Competitive Pay: Earn $20-$25, based on experience
Weekly pay — no waiting for your money
Bonuses & spiff opportunities for going above and beyond
401(k) with company match
Health, dental, and vision insurance
100% Employer-Paid Medical Co-Pays & Deductibles
Paid Holidays & PTO
Supportive, family-like team culture
Opportunities for training and career advancement

Your Day-to-Day:

Represent Raynor Services with pride and professionalism.
Handle inbound and outbound calls
light dispatch duties
Schedule service appointments, ensuring accurate entry of customer information, job details, and technician availability
Handle outbound calls for appointment confirmations, maintenance reminders, estimate follow-ups, and rescheduling needs
Maintain knowledge of company services, promotions, warranties, and maintenance plans to better support and educate customers.
Manage high-volume call periods while keeping a calm, solutions-oriented approach.

What You Bring:

Minimum 3 years of office experience
Experience in Electrical, HVAC, or Solar industries a plus
ServiceTitan experience is great—but we’ll train the right person
Excellent communication and phone etiquette
Comfort with inbound and outbound calls and documenting customer interactions
A positive attitude, integrity, and team-first spirit