HVAC Dispatcher

Overview (Text Only):
Champion Home Services is looking for a reliable and detail-oriented HVAC Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Why Join Our Team?

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture

What You'll Do:

• Answer and prioritize emergency and non-emergency service calls
• Schedule and dispatch service technicians for installations and repairs
• Maintain accurate customer records in our database
• Coordinate with field teams to troubleshoot service issues
• Ensure clear and timely communication between customers and technicians
• Play a critical role in keeping operations running smoothly and efficiently

What We’re Looking For:

• 2 years of experience in a call center, dispatch, or customer support role (required)
• Service Titan experience (strongly preferred)
• Experience in HVAC dispatch (preferred)
• Strong communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Team player with a customer-first attitude
• Familiarity with dispatching or scheduling software is a plus

Location: Bulverde, TX (in office)

Pay: $16.00 – $24.00 per hour

Job Type: Full-Time

Champion Home Services is an Equal Employment Opportunity Employer.