HVAC Install Field Supervisor

HVAC Install Field Supervisor

Lead. Mentor. Build Excellence.

Why Join the Thermo Direct Team?

Thermo Direct is a family-owned and operated home services company proudly serving the Raleigh, NC area. Care is at the heart of everything we do—care for our customers, our craftsmanship, and our employees. We believe great people deserve a great place to work, and we invest in our team so they can thrive long-term.

We are currently seeking an experienced Residential HVAC Install Field Supervisor to lead our installation teams, elevate performance, and help drive continued growth and profitability.

What’s in It for You?

We offer a competitive compensation package and industry-leading benefits designed to support you and your family:

• Salary: $65,000–$85,000 (based on residential HVAC leadership experience)

• Qualifier Bonus of $10,000/year (must have a NC Heating Contractor License)

• Health, Dental, and Vision Insurance

• Company-paid Life Insurance and

• Short-Term Disability

• Paid Sick Time

• Paid Vacation

• Floating Holidays

• 7 Company-Paid Holidays

• 401(k) with Company Match

• Tool Account

• Shoe Allowance

• Company Phone

• Company Vehicle & Gas Card

• Year-Round, Stable Work

• Company Events & Team Celebrations

• Clear advancement and growth opportunities

• Supportive leadership and collaborative team environment

• Positive, professional, and respectful workplace culture

Role Overview

As the Residential HVAC Install Field Supervisor, you will play a critical leadership role in ensuring installation excellence, team development, customer satisfaction, and departmental profitability. You’ll be the go-to technical and operational leader for our install crews—setting expectations, solving problems, and leading by example.

Key Responsibilities

• Review each installation job prior to crews heading out to ensure accuracy and readiness

• Oversee the daily dispatch process, including:

  • Assigning installers to jobs

  • Ensuring all equipment and materials are properly loaded

  • Making sure crews depart on time to arrive at job sites by 7:30–8:00 AM

• Visit job sites during installations to monitor progress, quality, and safety

• Troubleshoot technical or logistical issues and resolve them efficiently

• Ensure all jobs are completed on schedule and meet Thermo Direct’s quality standards

• Deliver exceptional customer experiences and ensure homeowner satisfaction

• Provide ongoing technical, leadership, and communication training to install teams

• Mentor and develop installers to improve performance, efficiency, and morale

• Represent Thermo Direct professionally, ethically, and honestly at all times

The Ideal Candidate

• Licensed and experienced in residential HVAC installation

• Proven leadership or supervisory experience in HVAC installs

• Strong technical troubleshooting skills

• Organized, dependable, and proactive

• Customer-focused with excellent communication skills

• Passionate about training, mentoring, and building strong teams

Ready to Lead a Team That Values You?

If you’re a skilled HVAC professional ready to step into a leadership role with a company that truly cares about its people, Thermo Direct wants to hear from you. Join a team where your expertise is respected, your growth is supported, and your work makes a real impact.

Apply today and build your future with Thermo Direct.

The Ideal Candidate

• NC Heating Contractor Licensed and experienced in residential HVAC installation

• Proven leadership or supervisory experience in HVAC installs

• Strong technical troubleshooting skills

• Organized, dependable, and proactive

• Customer-focused with excellent communication skills

• Passionate about training, mentoring, and building strong teams

Ready to Lead a Team That Values You?

If you’re a skilled HVAC professional ready to step into a leadership role with a company that truly cares about its people, Thermo Direct wants to hear from you. Join a team where your expertise is respected, your growth is supported, and your work makes a real impact.

Apply today and build your future with Thermo Direct.