HVAC Installation Manager

Our team is looking for a candidate to fill an HVAC Installation Manager role. We offer top wages and benefits to our employees with support and a clear path to achieve your maximum potential.

Check us out, visit our website, Career’s Page, and reach out to us.

• We are an Equal Opportunity Employer; all inquiries are kept confidential.
  
  
  

Position Purpose (Summary)

The function of this position is to:

• Schedule and order materials and equipment for installations
• Confirm installs and availability of materials and equipment
• Monitor and implement Home Climates‘ Installation processes and procedures.
• Provide weekly evaluations and reviews of the production and support staff that provides feedback the individual/Home Climates performances towards reaching their respective goals and KPIs.
• Provide individual Coaching as required to train individuals on best ways to use Home Climates‘ resources to meet the customer’s needs.
• Run weekly training meetings to cover:
• KPI reviews
• Performance acknowledgements and awards
• New products
• Objection handling
• Safety Concerns
• Products issues
• Manufacturer’s Training
• Act as a mentor to encourage individual growth.
• Motivate and encourage staff throughout Home Climates.
• Assist with installs if required.
• Correct/modify/create/eliminate processes and procedures that fail to add value to Home Climates‘ services or business results.
  
  
  

HVAC Installation Manager Responsibilities/Duties/Functions/Tasks

• Customer service orientation, both internal and external.
• Determine customer satisfaction with follow ups on all installation/services sold.
• Schedule and order materials and equipment for installations
• Confirm installs and availability of materials and equipment
• Monitor and implement Home Climates‘ Installation processes and procedures.
• Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.
• Become knowledgeable of various municipalities' plan requirements, permit requirements and submittal processes.
• Continuously improve knowledge of construction in general, and how Home Climates operates to benefit the customer.
• Communicate with Field Installation Staff throughout each project to assure proper, prompt completion of the job.
• Establish goals, KPIs, and objectives for.
• The business
• Self
• Installers
  
  
  

along with a plan of action to attain or exceed set goals.

• Measure and report on the goals, KPIs, and objectives
• Hire and termination or personnel for the roles supervised.
• Provide corrective action, feedback, accountability, and make termination decisions for individuals that do not meeting the goals and expectations of the Company
• Provide weekly Status updates to the owner
• Regularly review and monitor progress against goals, and seek assistance as needed.
• Communicate effectively with associates, superiors, vendors, and customers.
• Ask and obtain customer’s referral and web recommendations
• Possess superior interpersonal skills.
• Must be able to accurately list/order materials and supplies.
• Must be able to work under time and budgetary constraints and pressures.
• Efficiently manage his/her time and schedules.
• Be computer literate to the extent necessary to fulfill this function. Should also be very familiar with the use of smart phones, text messaging, and email.
• Must be capable of understanding client needs, and favorably influence their decision.
• Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
• Clean, neat, professional appearance.
• Work and drive safely and be able to recognize and avoid dangerous situations.
• Adaptable to changing work schedules as the business dictates
• Participate in the on-call rotation for dispatch responsibilities (via cell phone) for emergency, after hours, weekend and holiday service requests.
• Other duties as assigned