HVAC Office Assistant

Job Overview
We are seeking a proactive and organized HVAC Office Assistant to join our dynamic team! In this vital role, you will serve as the first point of contact for clients, vendors, and team members, ensuring smooth office operations and excellent customer service. Your energetic approach and attention to detail will help keep our office running efficiently while supporting various administrative functions. This paid position offers an exciting opportunity to develop your office management skills in a fast-paced environment dedicated to excellence.

Duties

• Manage front desk responsibilities, greeting visitors and directing phone calls with professionalism and warmth
• Operate multi-line phone systems, answer inquiries, and route calls accurately using proper phone etiquette
• Maintain organized filing systems, including digital files using Google Workspace and Microsoft Office, QuickBooks, and House Call Pro
• Handle data entry tasks such as invoicing, record keeping, and updating client information with precision
• Support scheduling calls by managing calendars and appointment bookings for technicians and customers
• Assist with clerical duties including filing documents, preparing invoices to be billed/mailed
• Provide exceptional customer support by addressing inquiries promptly and courteously, ensuring client satisfaction

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask efficiently in a busy environment
• Previous office management or administrative experience is preferred, especially in a service-oriented setting
• Knowledge of bookkeeping or QuickBooks is a plus for handling invoicing and financial records
• Exceptional phone etiquette combined with strong communication skills to provide top-tier customer service

Join us as an HVAC Office Assistant and become an integral part of a team committed to delivering outstanding service while fostering your professional growth!

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person