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HVAC Service Technician
Description
A well-established HVAC company serving the Hillsboro area is growing and seeking full-time technicians to join their team. Guided by core values that shape every decision, they're looking for individuals who act with integrity, bring a positive attitude to overcome challenges, and are committed to delivering customer service that truly makes a difference.
The primary duties of an HVAC Service Technician are to perform maintenance checks and services for HVAC systems. Troubleshooting various residential systems and diagnosing repair options. Safety and performance tests are conducted for each system as well as checking the area for carbon monoxide and natural gas leaks. A heavy emphasis is placed on customer service. Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining truck inventory levels, among others. Communication with homeowners about the status of their system after the service has been performed. Hourly compensation with bonus incentive included.
We offer:
- Health benefits including medical, dental, vision, and life insurance
- 401(k) retirement with company match
- On-site 24/7 access to company gym
- Weekly pay with incentives and bonuses
- Holiday pay, vacation pay, and paid time off
- Company vehicle, uniforms, and tools — all pro-grade
- Employee discount
- Tuition reimbursement
- Paid training
- And so much more...
Pay Range: From $55,000 a year
Key Responsibilities
- Perform maintenance checks and services on residential HVAC systems
- Troubleshoot and diagnose issues with various residential systems
- Conduct safety and performance tests, including checks for carbon monoxide and natural gas leaks
- Deliver exceptional customer service throughout every service call
- Collect payments and provide accurate, detailed information to homeowners
- Communicate clearly with homeowners regarding system status after service is performed
- Maintain proper truck inventory levels
- Complete pre-employment background check and drug screen
- Maintain a valid driver's license and clean driving record
Skills, Knowledge and Expertise
- Valid driver's license and clean driving record required
- Must pass a background check and drug test as a condition of employment
- Residential HVAC maintenance
- Expert troubleshooting/diagnosis
- EPA and NATE certified/eligible
- Deliver exceptional customer service
- Truck inventory management
About Shafer Heating & Cooling LLC
Shafer Heating & Cooling, LLC is a world-class provider of residential heating, air conditioning, and indoor air quality that has served the Hillsboro, OH area since 1985. Since we started in business, it’s our vision to be seen as the most trustworthy company in the area and a leader in healthy and efficient indoor home comfort. We aim to deliver superior service with an unparalleled customer experience that helps grow our reputation in the community and provides a rewarding environment for our employees. We always seek to improve our services and we’ll never accept past performance as "good enough"—our customers always deserve the next level of "best."
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