HVAC Service Technician

Job Details

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Key Relationships

Internal: HVAC Senior Service Technician, Service Admin, Service Manager, Operations Manager and Managing Director (if necessary)

External: Clients / customers, Site Project Managers (if necessary)

Accountabilities

• Assist HVAC senior service technician in equipment installation, maintenance and repairs
• Conduct routine inspections and preventive maintenance tasks
• Troubleshooting and diagnosing equipment malfunctions
  
  

Duties and Responsibilities

• Comply with Primepower servicing schedules and procedures
• Ensure all equipment is prepared for hire in compliance with Primepower ‘Green Card’ procedure
• Ensure all work performed reports are approved by client (on site) and are legibly produced
• Ensure immediate response and minimal disruption to client’s requirements
• Ensure good housekeeping of work area and service vehicle
• Maintain a minimum spares level in service vehicle as per procedures
• Effective troubleshooting to minimise downtime and unnecessary repair costs
• Customer satisfaction externally & internally
• Compliance to QHSE & ISO Standards and Procedures
• Compliance with 24 hour call – out policy
• Any other duties considered essential for effective operations and service.
• Primepower places a strong emphasis on health, operational safety and environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Primepower Health, Safety & Environmental policies, operating procedures and compliance to local legislation.
• Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements
  
  

Skills

Desired Skills

• Able to work the hours required to enhance the service division operations
• Ideally have a recognized qualification in Electrical and/or Mechanical Engineering
• Be computer Literate
• Good command of English language, spoken and written
• Good Communication skills
• Ability to work in a team environment
• Able to work on own initiative and under pressure
• Able to work to strict timeframes and achieve results
• Must be able to work to written procedures and comply with company policies
  
  

Desired Behaviors

• Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results
• Task Completion – reliable, committed to completing tasks
• Resilience – persistent, positive and self-reliant
• Accountability – drives outcomes by taking personal responsibility
• Customer Focus – understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships
• Working together with others – relates to people, engages and builds relationships
  
  

Specialized Training/ Knowledge Required

• Able to work long hours in demanding conditions under pressure
• Good command of English language, spoken and written
• Good Communication skills must be able to complete reports legibly
• Effective troubleshooting capability
• Ability to read electrical drawings
• Possession of driving license essential
• Previous Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) DX Packages Units
• Previous Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) Air cooled chiller units
• Capable of basic administration and working to written procedure
• Ability to calculate cooling level based on site conditions
  
  

Qualifications

• College Degree in in a Mechanical or Electrical field or relevant qualifications
• Previous Experience with York, Carrier and Trane Chillers and DX and Split units
  
  

Experience

• Minimum 3 years of experience relevant role or related field
• Experience with HVAC controllers from York, Trane, and Carrier, including training certificates for courses attended in programming
• Dealer experience (York, Trane, Carrier)
• Must hold an official HVAC trade qualification from a recognized organization
• Previous experience with Chiller plant District cooling
• Previous experience in the rental industry
• Must possess experience in repairing piston compressors and screw compressors
  
  

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