HVAC Specialist Account Manager

Company

CLEAResult

Location

Rhode Island

Responsibilities Will Include

• Perform QC Inspections
• Travel throughout RI to inspect program rebated equipment to verify make and model and review installation
• Provide feedback to contractors as needed
• Respond to and provide ongoing support to resolve customer and contractor issues
• Provide HVAC Contractor Training and Support
• Train contractors on program testing procedures
• Develop and share resources to promote best installation practices
• Provide Technical Review
• Review contractor testing data
• Provide feedback to contractors
• Provide Customer Support and Education
• Educate customers about high efficiency HVAC equipment including heat pumps and heat pump water heaters
• Present at customer events and trainings
• Assist with applying for rebates and selecting systems and contractors
• Develop and share best practices for operating heat pumps
• Gather customer feedback regarding contractor installation and rebate processing
• Engage Industry Partners
• Travel to local manufacturers, distributors and HVAC companies to engage industry stakeholders with the program
• Identify and enroll HVAC companies in the program
• Attend and present at events and conferences
• Promote program rebates and the value of performance testing
  

Knowledge/Experience

• Residential HVAC installation background required, Service Manager experience preferred
• Proven ability to learn and process technical information from many different sources - new products, services and measures are regularly introduced into the program
• Strong interpersonal, writing, verbal communication, and reporting skills
• Detail oriented with an ability to balance and manage multiple tasks and deadlines both independently and in a team setting
• Proficiency with Microsoft Word, Excel, and PowerPoint
  
  

For more information or to apply please visit us here:

RI Account Manager