HVAC Technician (Applied & DX)

About the Role

The HVAC Technician (Applied & DX) is responsible for the Installation, Operations, Maintenance, Troubleshooting and Repair of Applied and DX systems to ensure reliable operation and high customer satisfaction. Based in Doha, Qatar, this role requires hands-on technical expertise, strong diagnostic capability, and adherence to safety and service quality standards. The technician will execute service activities independently on-site while coordinating closely with supervisors and service teams to meet contractual SLAs and operational targets.

How You Will Make an Impact

Service Execution & Technical Support

• Perform installation, maintenance, troubleshooting, and repair of Applied (Chillers, AHUs, FCUs) and DX & VRV / VRF systems.
• Diagnose electrical, mechanical, and control faults and carry out corrective actions efficiently.
• Support commissioning, operation & maintenance activities to ensure systems operate as per OEM standards.

Troubleshooting & System Performance

• Identify root causes of system issues and minimize repeat breakdowns.
• Optimize system performance through proper servicing, parameter checks, and minor adjustments.
• Escalate complex or recurring technical issues to supervisors when required.

Customer Interaction & Service Quality

• Act as the on-site technical representative and maintain professional communication with customers.
• Explain service activities, findings, and recommendations clearly.
• Ensure high service quality and customer satisfaction during all visits.

Reporting & Coordination

• Complete service reports, checklists, and job documentation accurately and on time.
• Record system data, faults, and actions taken.
• Coordinate with supervisors, planners, and spare parts teams for smooth execution.

Safety & Compliance

• Follow all safety procedures, PPE requirements, and permit systems.
• Ensure safe handling of tools, equipment, and refrigerants.

Continuous Learning

• Stay updated on product knowledge, service practices, and new HVAC technologies.
• Participate in trainings and apply learning in field activities.

What You Need to Succeed

• Technical Diploma (ITI / Diploma in Mechanical, Refrigeration & Air Conditioning, or equivalent).
• Minimum 3 years of hands-on experience in HVAC service (installation, maintenance, troubleshooting).
• Experience in DX & VRV/VRF systems and/or Applied equipment (Chillers, AHUs, FCUs).
• Strong troubleshooting skills in electrical and refrigeration systems.
• Basic knowledge of HVAC controls and schematics reading.
• Ability to work independently at customer sites.
• Good communication and customer-handling skills.
• Familiarity with service reporting tools (manual or digital).
• Strong commitment to safety and quality standards.
• Valid Qatar Driving License is an added advantage.