Hyphen - Technical Business Process Analyst

The Senior Process Specialist is a highly experienced member of the Hyphen product delivery team responsible for preparing documentation used for data ingestion and transformation, UX//UI development, API integration to back end services, logging and KPI reporting and testing for Hyphen capabilities that connect-care using interoperability standards. The Senior Process Specialist is a self-starter with a keen interest in understanding the underlying technology that supports our product capabilities who contributes individually as well as alongside integrated delivery teams consisting of Product Owners, Developers and QA team members. The Senior Process Specialist produces high quality work with a strong impact on high client satisfaction. The Senior Process Specialist proactively assists others, both client and Hyphen team members.

Duties//Responsibilities:

• Independently perform, analyze and document data profiling, source to target mapping, transformation logic specifications and process design for Hyphen product capabilities

• Develop test cases and perform user and system testing

• Work with business stakeholders to understand their needs and translate them into technology requirements

• Gather, analyze and document product requirements within the agile framework

• Collaborate with development team to ensure that solutions align with business requirements

• Communicate findings and recommendations to both technical and non-technical audiences

• Develop business process flows and detailed design documentation

• Assist in reporting and presenting requirements and possible approaches to client

• Document and manage issues

• Manage multiple priorities simultaneously

• Provide progress and acceptance criteria for agile stories

  • Assist Process Specialists through training, coaching and function as first-level of support

  • Additional duties as assigned

    
    Minimum Qualifications:

    • Associates degree from an accredited institution or equivalent work experience

    • Business Analyst, Process Specialist, Process Analyst, or similar work experience

    • Demonstrate ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision

    • Empathetic listener, effective in interpersonal communications

    • Rigorous attention to detail, demonstrate ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation

      
      Preferred Qualifications:

      • Bachelor’s degree from an accredited institution

      • Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming//design software

      • Able to work independently and as part of a team

      • Ability to work in a matrix-management environment within an agile framework

      • Excellent time management, organizational, and prioritization skills

      • Ability to balance multiple priorities

      • Working knowledge of SQL

      • Healthcare experience a plus

      • Additional duties as assigned

        
        Hiring Range*:

        • Greater New York City Area (NY, NJ, CT residents): $76,000 - $109,820

        • All Other Locations (within approved locations): $67,600 - $100,555

          As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

          In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

          • The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
          67600-100555