IDD Team Lead

IDD Team Lead | Home Health
Location: Virginia
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Virginia law.

About Our Company

OneWell Health Care and its affiliate, OneWell of Virginia LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The IDD Team Lead is responsible for overseeing the daily operations of a team providing direct care and support to individuals with Intellectual and Developmental Disabilities (IDD). This role supports and supervises Direct Support Professionals (DSPs) while ensuring services are delivered in accordance with individual service plans, regulatory requirements, and organizational standards. The IDD Team Lead also assists with staff development, service coordination, and quality oversight while maintaining a person-centered approach to care.

Position Scope

This position oversees service delivery for individuals receiving IDD services and works closely with operations leadership, Support Coordinators, families, and community partners. The IDD Team Lead supervises Direct Support Professionals and helps ensure authorized services are delivered effectively and consistently. The role supports service quality, staff performance, documentation compliance, and regulatory adherence while helping maintain a stable and supportive environment for individuals receiving services.

Key Responsibilities

Provide daily leadership and supervision to Direct Support Professionals to ensure high-quality, person-centered services aligned with each individual’s Individual Service Plan (ISP). Oversee staff scheduling, attendance, and coverage to meet authorized service hours, while supporting onboarding, training, and performance management. Monitor implementation of goals and risk strategies, advocate for individuals’ rights and independence, and collaborate with families, healthcare providers, and Support Coordinators to ensure coordinated care. Ensure compliance with company policies and applicable state and federal regulations, including requirements from the Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Medical Assistance Services, as well as Medicaid waiver programs. Oversee accurate and timely documentation, ensure alignment with Medicaid billing standards, and manage incident reporting through the CHRIS system, including follow-up actions. Serve as a liaison between staff and leadership, communicating service needs and updates, and support audits, scheduling adjustments, and ongoing service improvements.

Regulatory Frameworks

This role operates in compliance with applicable federal, state, and Medicaid regulations governing IDD services. Services must align with licensing standards established by the Virginia Department of Behavioral Health and Developmental Services and Medicaid program requirements administered by the Virginia Department of Medical Assistance Services, including service delivery under Virginia Medicaid waiver programs.

Confidentiality

The IDD Team Lead is required to maintain strict confidentiality of all participant, employee, and organizational information, including medical records, service documentation, and internal communications, in accordance with company policy and applicable privacy regulations.

Documentation Requirements

Oversight of accurate and timely service documentation and progress notes

Monitoring completion of required service records to support Medicaid billing compliance

Ensuring incident reporting and documentation requirements are completed properly

Maintaining organized and secure records in accordance with company policy and regulatory standards

Certifications

CPR and First Aid certification required or must be obtained within a specified timeframe after hire.

Medication Administration certification may be required depending on program needs.

Education

Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred.

Experience

Minimum of 2–3 years of experience in the Intellectual and Developmental Disabilities (IDD) field required

Prior supervisory or team leadership experience preferred

Experience working with Medicaid waiver services or Home and Community-Based Services (HCBS) programs preferred

Technical Skills

Knowledge of documentation standards for Medicaid-funded services

Ability to review service documentation and monitor compliance requirements

Proficiency with electronic documentation systems and basic office software

Strong organizational, communication, and problem-solving skills

Languages

English is required. Bilingual skills are a plus.

Driver License

A valid driver’s license is required for this position.

Travel Requirement

Travel may be required to participant homes, community locations, and program sites as needed to support service delivery and staff supervision.

Benefits

Compensation and Financial Benefits

Paid sick leave

Vacation time

Very competitive wages

Paid public holidays (if applicable)

Overtime pay

Referral bonuses

Biweekly direct deposit

DailyPay (get paid before payday)

Retirement plan benefits 401(k)

Health and Wellness Benefits (available for full time employees)

Medical (PPO, Flex, and HSA plans)

Dental

Vision

Critical Illness Insurance

Accident Insurance

Hospital Insurance

Short-Term Disability

Long-Term Disability and Life Insurance

Employee Assistance Program (EAP)

Pet Insurance

Work-Life Balance and Other Benefits

Flexible scheduling (whenever possible)

Supportive supervisor and work environment

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.

Join OneWell Health Care — where your work truly changes lives.

Job Type: Full time