IFM - Account Executive

The Account Executive – IFM is responsible for the end-to-end management and performance of multiple IFM contracts across assigned Project sites. The role ensures seamless delivery of technical and soft FM services, compliance with contractual KPIs and SLAs, financial control including invoicing and cost management, HSE & ESG compliance, CAFM-driven digital operations, and strategic client relationship management. The position acts as the single point of accountability for operational excellence, service optimization, and value creation.

Key Responsibilities

1. Contract & Operations Management

2. Client Relationship & Stakeholder Management

3. CAFM & Digital Operations

4. Health, Safety, Quality & ESG Compliance

5. Team Leadership & Vendor Management

6. Performance & Continuous Improvement

7. Value-Added & Special Project Support

8. Sustainability & Innovation

9. Financial Management & Invoicing

Educational Qualifications

Bachelor’s Degree in Engineering (Mechanical / Electrical / Civil) OR

Bachelor’s Degree in Facilities Management or related technical discipline

Professional certifications (preferred but not mandatory)

NEBOSH / IOSH

FM Certification (IFMA / BIFM or equivalent)

CAFM system training certification

Work Experience

Minimum 5–7 years of experience in Facilities Management

At least 3 years in an IFM environment (multi-service contract)

Experience managing manufacturing / industrial sites (preferred)

Experience handling multi-site or large-scale FM contracts

Proven experience managing subcontractors and service vendors

Strong knowledge of SOFT/ MEP systems (HVAC, Electrical, Plumbing, Utilities)

Experience in Preventive & Reactive Maintenance planning

Familiarity with CAFM systems (FACILIO or equivalent)

Knowledge of HSE standards and compliance requirements

Understanding of ESG and sustainability practices in FM

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month